Customer Service Representative

Location:

Posted:

December 14, 2013

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Resume:

Kirby Mitchell

**** ******* *****

Smyrna, GA ***80

678-***-****

Cobb Physician’s Group Austell, GA

Internal Medicine/Family Practice

Austell, GA 30106 770-***-****

**/****-*******

Performed lab testing and communicated results.

Liaised between patients and physician to ensure patient comprehension of treatment plan.

Monitored unit budgets to ensure financial objectives were met.

Developed patient care plans, including assessments, evaluations, and nursing diagnoses.

Provided necessary health education training for patients.

Ordered and read lab tests, x-rays, MRIs, Ultrasounds, CTs, and EKGs.

Maintained patient privacy and confidential patient information.

Took and recorded patients’ temperature, pulse, blood pressure, also blood glucose levels.

Skilled Highlights & accomplishments

Assisted physician in focus studies in Internal Medicine

Performed basic physician assessments of patients’

Properly disposed of daily biohazard waste in compliance with federal and local

regulations

Documented patient information obtained from intake interviews

patient advocacy explained treatment procedures, medication risks, special diets and

physician instructions to patients

Clinical experience

Phone communication

Some wound cleaning/ care knowledge

Chart preparation/filing

x-ray development

OSHA compliance

venipuncture/blood draw

obtaining/charting vital signs

medical instrument sterilizing

medical ICD-9 coding

EDUCATION AND TRAINING

Everest University 2008 medical assisting

UPS Store

Customer Service Representative 770-***-****

Austell, GA 9/2007-12/2008

Skilled Highlights & Accomplishments

Opening/Closing Store

Stocking Supplies

Shipping & Receiving Packages

Knowledge Of POS System

Managing Postal Mail Boxes & Postal Mail

Making/Copying Keys

Making Copies, Binders, and varies other office materials

UPS STORE