Network Security
Resume:
KARIM HICKS
*** ****** ***** ****, ****** Cottage, NY 10989
**********@*****.***
TECHNICAL SKILLS:
. Switching: STP/RSTP, VLan, VTP, DTP, Ether channels, Port Security,
BPDU Guard, MAC
. Routing: EIGRP, IGRP, OSPF, RIP/RIPv2, Intervlan Routing,
. Lan/Wan: CDP, Frame-Relay, HDLC, PPP, NAT, PAT, ARP, TCP/IP, HSRP,
VRRP, GLBP
. Security: ACL's(extended, standard, named), SNMPv3, Auditing,
Encryption, IPSec, MD5, WPA, WPA-2, WEP
. Operating Systems: CIOS, Windows 95, 98, 2000, XP, Vista, Windows
7, Novell, Server 2000, 2003
. Transmission Media: Fiber Optic, Coxial, UTP
. Installed server 2003 and server 2008 using vmware and configured
Dhcp, Dns, and Print server
. Installed, configured, and administered Microsoft Windows 2000, XP,
and Windows 7 operating system
. Installed, configured, and troubleshot Microsoft Windows 2000 and
2003 Active Directory components
. Managed, monitored and optimized the desktop environment using
Group Policy
. Implemented and administered DNS, DHCP, Remote Access, Network
Protocols, IP Routing and WINS in a
Microsoft Windows 2000, 2003 network infrastructure for class
project
. Troubleshooting and installing hardware/software, printer drivers,
scanner and pc related issues
CERTIFICATIONS: Studying for CCNP
Cisco Certified Network Associate (Sept 9, 2013)
Net+
Mcp
A+
WORK EXPERIENCE:
NSC Global(Consultant with Morgan Stanley), Manhattan, NY, August 27, 2012
- December 6, 2013
Security Administrator
. Reviewed violations of computer security procedures to
eliminate violations
. Provided customer support via telephone and remote services
. Use OSI model practices to help troubleshoot issues in the
fields such as LDAP errors and AD issues
. Manage AD user accounts to help with IT auditing and security
reporting
. Maintained user accounts and deletions of equipment per
request
TD Bank, Brooklyn-Staten Island, April 23, 2007 - August 2012
PC LAN Analyst II/Team Lead
. Managed and maintained regional lan/wan support as well as
regional server support
. Provided 24x7 on call support of break/fix issues such as
downed servers, virtual circuits, downed
routers/switches, to provide consistent network uptime
. Used Solar winds as well as Network Monitor to monitor network
circuits as well as network performance to
prevent high network traffic
. Provided computer support via telephone, remote access, and as
field technician
. Installed ups equipment for all regional servers to provide an
extra layer of protection caused by power
outages, natural disasters, or defective power outlets
. Configured snmp alerts to monitor network cpu utilization,
network connectivity, and overheating of network
equipment
. Level 2 support
. Respond to trouble tickets via phone support, remote desktop,
or local visits
. Proactively monitored the status of various network equipment
with automated emails from NOC
. Manage, support, configure and install racks, routers,
switches, servers, pc's, and printers
. Active Directory administration of users, computers, and ldap
issues
. Generate, manage, and resolve tickets by using the company
ticketing system
. Deployed, upgraded, and maintained bank applications, software
& os, windows xp pro, windows 7 enterprise
. Managed user rights, to servers, applications, and other
functionality needed to perform daily tasks
EDUCATION:
NYUSCPS, New York, New York - Internetworking Intensive: CCNA Prep. June 3
2013 - August 27, 2013
LINCOLN TECHNICAL INSTITUTE, Mt. Laurel, NJ - Network Systems
Administrator, Certificate, March 2007
SAINT PETERS COLLEGE, Jersey City, NJ - Computer Science (MIS), Minor
Computer Graphics, Bachelors Degree, May 2005
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