Iqbal Kulsum
E-mail:*******@*****.***
SUMMARY
6+ years of IP networking systems architecture, planning and engineering, IP network operations, Multi-vendor
IP network design for small, medium and large data-centers, customers and network operations centers.
IP network design and administration with multi-vendor platforms with TCP/IP, LAN switching, Spanning-Tree
and various Cisco IP routing protocols RIP, EIGRP, OSPF.
IP route redistribution; static routing configuration for network connectivity.
Spanning-Tree Protocol and VTP tuning, design and upgrades for large and small customers.
Implemented data center core redundancy contingency countermeasures with HSRP and GBLP.
Experienced and comfortable in working more than 40 hours per week whenever required.
Good self-awareness. Actively seeks out task that help develop skills and knowledge
CERTIFICATION
Network CCNA (Cisco Certified Network Associate)
CCNP (Cisco Certified Network Professional)
EXIN ITIL V3
Technical Skills
Operating Systems: Windows server 2003, Windows server 2008, Windows XP, Windows 2000, Windows Vista, and
Windows 7
LAN Technologies: Ethernet / Fast Ethernet / Gigabit Ethernet, Ten Gigabit Ethernet, VLANs, VTP, STP, RSTP, Ether-
channel.
TCP/ IP: Subnetting, VLSM.
Routing: Static, RIP, IGRP, EIGRP, OSPF and BGP.
IP Services management: NAT, DHCP.
Network Security: Access Control Lists, Switchport port security, Firewalls.
Administration and troubleshooting: CDP, TELNET, PING and TRACEROUTE, SNMP and SYSLOG, CISCO IOS
software and configurations.
Network Analysis Tools: Packet Sniffer, and Wireshark.
Software
Cisco IOS, Cisco Cat OS and native IOS, HP open view and Remedy, Wireshark.
Hardware
Cisco Catalyst 6509 Series, Cisco 3900, Cisco Catalyst 6513 Series, Cisco Catalyst 4000 Series, Cisco Catalyst 3750
Series, Cisco 5505/5520 ASA, Cisco Supervisor 720, Cisco 3600 Series Routers,Cisco 2800 Series Routers, Aruba
Access Point.
Consultant 10/2007 - Present
Verizon (Capital One), Melville, NY
01/2013-02/2013 Rejoin 06/2013-Present
Network Engineer
• Managing and trouble shooting of Cisco 6500, 4500, 3900, 3500 series. Including installation, upgrades,
and configuration and management.
• Product testing and support for a wide range of products like routers, Layer2/layer3 switches.
• Engage with different team.
• Differentiated between System and Network issues and provided quick resolutions.
• Working with IP routes, EIGRP, BGP, OSPF and Cisco LAN Switches.
• Assigning IP address using IPAM tool.
• Working on HPSM.
• Established interactive communication with the end users to understand their day to day problems and
subsequently provide satisfactory solution in time
• Patch the cables, stack and rack.
• Configuration of VLAN, Port assignment.
Presidio, Hauppauge, NY
02/2013-06/2013
Network Engineer Level II (NOC)
• Maintain and troubleshoot switch and application network connectivity, including DNS, DHCP, LAN
and TCP/IP issues, accounts and security for all applications servers.
• Assisting in performing network analysis, monitoring, and troubleshooting tools.
• Responsibilities: Network Monitoring, Incident response, communications management, and
Reporting.
• Daily customer, ticket and time updates.
• Addressing trouble tickets until a resolution has been reached, and/or the customer is satisfied with
the result.
• Time to time upgrade network connectivity with multiple link paths and routers running HSRP, EIGRP
in unequal cost load balancing to build resilient network.
• Upgrade IOS, Flash memory and DRAM on core routers and field routers.
• Build network documentation which includes accurate site inventory, site network diagrams, logical
LAN/WAN diagram, network device list (routers/switches), server information sheets, network
administration information document.
• Working on Router 2800, 2600, 2500, 3640, 3825, 3700 switches such as Cisco 3725, 3560, 3550,
2960, 2950, 4500 & 6500 and Firewalls like Cisco PIX 515, 525 and ASA 5510.
• Worked with TACACS+ and RADIUS servers for managing user authentication.
• Monitored T3, T1, ISDN and Leased lines.
• Network analysis and capacity planning experience using tools like Sniffer, Wireshark.
• Configuration of VLAN, Port assignment.
• Coordinating with Vendor regarding Link status and reporting on timely bases to Superiors.
• Performed IOS upgrades on Catalyst 2900, 3500, 4500 series switches, and 2500, 2600, 3600 series
routers.
• Maintaining network uptime 99.96% as per SLA bases.
• Creating Network uptime report and sending to the management as per weekly schedule.
• Available 24 x 7 for off-hour.
Pfizer (Dimension Data), Boston, MA
08/2012-01/2013
Network Engineer Level II (NOC)
• Responsibilities: Network Monitoring, Incident response, communications management, and
Reporting.
• Maintain and troubleshoot switch and application network connectivity, including DNS, DHCP, LAN
and TCP/IP issues, accounts and security for all applications servers.
• Rack and Stack, Installed and configured new routers and switches.
• Used DHCP to automatically assign reusable IP addresses to DHCP clients.
• Time to time upgrade network connectivity with multiple link paths and routers running HSRP, EIGRP
in unequal cost load balancing to build resilient network.
• Upgrade IOS, Flash memory and DRAM on core routers and field routers.
• Build network documentation which includes accurate site inventory, site network diagrams, logical
LAN/WAN diagram, network device list (routers/switches), server information sheets, network
administration information document.
• Working on Router 2800, 2600, 2500, 3640, 3825, 3700 switches such as Cisco 3725, 3560, 3550,
2960, 2950, 4500 & 6500 and Firewalls like Cisco PIX 515, 525 and ASA 5510.
• Worked with TACACS+ and RADIUS servers for managing user authentication.
• Monitored T3, T1, ISDN and Leased lines.
• Network analysis and capacity planning experience using tools like Sniffer, Wireshark.
• Configuration of VLAN, Port assignment. End server Network related problems.
• Coordinating with Vendor regarding Link status and reporting on timely bases to Superiors.
• Performed IOS upgrades on Catalyst 2900, 3500, 4500 series switches, and 2500, 2600, 3600 series
routers.
• Maintaining network uptime 99.96% as per SLA bases.
• Maintaining Network Documents, updating timely bases.
• Creating Network uptime report and sending to the management as per weekly schedule.
• Available 24 x 7 for off-hour server all repair coordination.
DELL (Tufts Medical Center), Boston, MA
01/2012-08/2012
Network Engineer
• Managing and trouble shooting of Cisco 6500, 4500, 4000, 4300, 3900, 5500 series. Including installation,
upgrades, and configuration and management.
• Purchasing, installation, configuration, maintenance and upgrade of network hardware, operating
systems and supporting software.
• Providing design, technical support and analysis for network systems and components, LAN/WAN
communications. Effectively communicates with all stakeholders.
• Conducts analysis and prepares reports.
• Involved in Network Performance Analysis and Capacity Management.
• Worked on Catalyst 6509 series with SUP 720, Sup Engine II Plus, processors with various line cards such
as 24 port Gig E SFP, 48 port Gig E copper cards.
• Product testing and support for a wide range of products like routers, Layer2/layer3 switches, 802.11
wireless access points (Aruba – 105, 125) etc.
• Differentiated between System and Network issues and provided quick resolutions.
• Working with IP routes BGP, OSPF and Cisco LAN Switches.
• Using TCP/IP protocol.
• Troubleshooting DHCP.
• Established interactive communication with the end users to understand their day to day problems and
subsequently provide satisfactory solution in time.
• Analysis of traffic behaviors during reboots or restarts of core infrastructure components.
• Responsible for the design and project management of network infrastructure.
• Creates and maintains network documentation.
HCL (Cigna), Wilmington, DE
12/2010-12/2011
Network Engineer
• Managing and trouble shooting of Cisco 6500, 4500, 3900, 5500 series. Including installation, upgrades,
and configuration and management.
• Product testing and support for a wide range of products like routers, Layer2/layer3 switches, 802.11,
wireless access points etc.
• Differentiated between System and Network issues and provided quick resolutions.
• Working with IP routes, EIGRP, BGP, OSPF and Cisco LAN Switches.
• Using TCP/IP protocol.
• Troubleshooting DHCP.
• Established interactive communication with the end users to understand their day to day problems and
subsequently provide satisfactory solution in time
• Analysis of traffic behaviors during reboots or restarts of core infrastructure components.
• VOIP - Troubleshooting Cisco IP Phones on CUCM.
• Patch the cables, stack and rack.
A-Tech Institute, Queens, NY
11/2009-11/2010
LAN Administrator and Network Engineer
• Configure different Cisco routers protocols like RIP, OSPF, and EIGRP.
• Setup 2900, 3700 series switches, and 2500, 2600, 2800 series routers.
• Configure wired – wireless routers.
• Upgrade Cisco IOS routers.
• Knowledge of OSI layers
• Assisting in performing network analysis, monitoring, and troubleshooting tools.
• Knowledge of TCP/IP, and IP Subnetting routes.
• Knowledge of T1, T3, OC3, OC12, OC192.
Kcohi Konther Aser, INC, Saint Albans, NY
12/2008-10/2009
LAN Admin
• Assisted in the setup and troubleshooting of switches and routers, and configuration
of hardware.
• Managing and trouble shooting of Cisco Routers and Cisco Switches. Including
installation, upgrades, and configuration and management.
• Responsible for second level technical support for the clients/staff through the
phone and remote access. Includes support for desktop and peripherals, networking configurations.
• Provided desktop support for in-house personnel. Includes all PC’s, printers,
peripherals, network issues, and software. Includes maintaining PC hardware around the building with
system upgrades and software packages, and creating and maintaining images for different departments.
• Worked to document all IT issue and project progress and resolution in our Support
Tracker ticketing system.
• Coordinating with Vendor regarding Link status and reporting on timely bases to
Superiors.
• Maintaining Network Documents, updating timely bases.
• Creating Network uptime report and sending to the management as per weekly schedule.
Kazcom Technology. INC, Hicksville, New York
10/2007-11/2008
Computer Support and Network Admin (contract based)
• Assisted in the configuration and installation of new servers and Cisco hardware into racks and data
closets. Also did cabling runs and installs in the building.
• Provide technical support to clients through phone, ticketing system, and remote access. Include
PC/server hardware and software support, and networking LAN/WAN/WLAN configurations.
• Technical support over the phone, remote access, field visits, and with the footprints ticketing system to
ensure timely service and response to issues. Includes resolving various hardware, software, network
issues, and documenting them.
• Main Point of contact with outside vendors when it came to RMA’s or repairing parts, services, and
shipments coming in/out of the company.
Employment US Postal Services, Massapequa, NY
06/2004-10/2007
Mail Carrier
EDUCATION
NYIT Bachelor of Science in Business Administration (MIS)
NYIT MBA (MIS) Expected Dec 2013
Minor Business Management
References: Available upon request