Customer Service Sales

Madeline Lockhart

Cordova, TN

*******@*****.*** - 769-***-****

WORK EXPERIENCE

Executive Administrator

The Golden Ratio Business Group - Cordova, TN - December 2010 to Present

Responsibilities

Oversaw all clerical, logistical, and basic accounting operations; Performed personal assistant duties for the

owner/operators; Made travel arrangements; Arranged business meetings; Maintained schedule for owner/

operators

Skills Used

Organization, clerical, time management, customer service

Customer Service Representative

Verizon Wireless - Hattiesburg, MS - January 2010 to July 2010

Responsible for troubleshooting device problems, helping the customer get a replacement device,

reprogramming devices, assisting customers with bill payments; some sales.

Seasonal Employee

Bath and Body Works - Huntsville, AL - October 2006 to April 2007

Helped customers with purchase decisions as sales associate; Completed the sale at cashwrap as cashier

Summer Clerk

Howard Industries, Inc. - Laurel, MS - June 2002 to August 2006

Responsible for data entry, answering telephones, filing, sorting, shredding, mail distribution, and running

errands for the department.

EDUCATION

BS in Hotel/Restaurant Management

Grambling State University - Grambling, LA

2007 to 2009

AAS in Food Production Management Technology

Hinds Community College - Utica Campus - Utica, MS

2004 to 2006

SKILLS

MS Excel, MS Word, MS Publisher, MS Powerpoint, Typing Speed 60 WPM, Cash Handling Experience

GROUPS

Zeta Phi Beta Sorority, Incorporated

May 2011 to Present

Order of the Eastern Star

October 2004 to Present

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