Technician Sales
Resume:
MICHAEL C. JACKSON
Pine Hill, New Jersey 08021
Cell: 856-***-**** Email: ************@*****.***
EDUCATION:
Certifications: Microsoft Certified Professional (MCP)
CompTIA PDI+ (10/2013)
CompTIA A+(801) 11/13
SORA Security License 3-5-13/3-5-15
Liberal Arts Degree Credits: Camden County College Blackwood, NJ
Computer Technology Diploma
Awards: Director's List and Honors List
(3.5 GPA)
Digital Technology Program Credits
Cleveland Institute of Electronics Cleveland, OH
EMPLOYMENT
HISTORY: Royal Pest Service Chester, PA
September 7, 2011-February 14, 2013
Service /Sales/Technician/Commercial Accounts
Outsmart Pest Management Philadelphia, PA
March 7, 2011-August 11, 2011
Service Technician – General Pest and Termite
Walmart Cherry Hill, NJ
September 8, 2010-March 1, 2011
Setup, relocate, price and stock seasonal inventory
Outsmart Pest Management Philadelphia, PA
April 5, 2010- September 1, 2010
Service Technician- General Pest and Termite
Xceed Marketing Solutions Mt Laurel, NJ
October 5, 2009- March 8, 2010
In store direct sales marketing for Home Depot Sub-Contractor
Lippincott Communications Woodbury, NJ
April 8, 2009- September 21, 2009
Door to Door remarket program for Comcast
Comcast Converter Box Collections Philadelphia, PA
November 3, 2008- February 2, 2009
Door to door converter box recollections
ITV Marketing Group Beverly, MA
July 7, 2008- October 15, 2008
Independent Contractor
Sales and Marketing
HSI Pest Control
March 5, 2007- June 6, 2008
Service Technician- General Pest and Termite Sicklerville, NJ
Comcast Cable Voorhees, NJ
April 18, 2006- May 4, 2007
INTERNET/CABLE SUPPORT
Troubleshoot via phone and VPN for connectivity issues with cable converters and
internet modems. Provided client support who also had issues with email and
various MS suite applications.
HSI Pest Control Sicklerville, NJ
June 13, 2005- March 6, 2006
Service Technician- General Pest and Termite
Cooper University Health Systems Mt. Laurel, NJ
September 8, 1997-May 16, 2005
COMPUTER OPERATOR//HELP DESK ASSOCIATE Operation and console
monitoring of the IBM Mainframe, HP VMS Open Systems, IBM Unix Systems for batch
and real-time processing of Financial and Clinical systems. Monitor of clinical systems
that include Radiology, Laboratory, Pharmacy (Digimedics) and order entry application
named Clinical Information System. Monitor of financial applications include IDXTerm,
HealthQuest, Matrix, and AP/GL. Monitor Interfaces between ancillary systems. Provide
phone support through the help desk and managing high call volume. Using remote tools
to install software applications. Capable of creating and maintaining a desktop image for
PC Deployments. Identifies, researches, and resolves technical problems within skill set.
Assumes ownership of all trouble calls entered and follows up with assigned IT resources
as well as client until TC is resolved. Perform workload and other duties assigned by
management.
Cooper University Health Systems Camden,NJ
Security Officer
September 9, 1993-Sept 8, 1997
Camden City Board of Education Camden, NJ
September 8, 1997- June 30, 2000
Instructional Assistant/Substitute Teacher
Setup, maintained, and monitored computer lab, while assisting teachers with their students
as per lesson plan.
Contact this candidate