Customer Service Management

Gary Westmoreland

** ***** **, *******, ** *****? 603-***-**** ?

**************@*****.***

OBJECTIVE

Seeking a challenging position where my skills in management, operations,

sales and customer service will prove instrumental to company success.

CAREER PROFILE

. Offer over 6 years solid and progressive experience, including expertise

in management, inventory control, vendor relations, manufacturing, and

customer service.

. Strong background in multitasking; effectively handling all on-site

client communication.

. Demonstrate strong abilities in handling multiple projects

simultaneously, meeting tight deadlines, and collaborating with

authorities on client needs.

. Adept at developing and maintaining detailed administrative and

procedural processes to reduce redundancy, improve accuracy and

efficiency, and achieve organizational objectives.

PROFESSIONAL EXPERIENCE

Asplundh Tree Expert Co., Seacoast Region, NH

May 2010- Present

Groundsman

. Utility line maintenance.

. Hazard tree identification.

. Coordinate with necessary city officials and property owners.

. Maintains positive customer relations during prolonged power outages.

. Key participant in 24 hour on call storm crew.

. Extensive experience operating in inclement weather.

. Travels out of state for unrestricted periods of time for relief work.

. Experience climbing and rigging lines for large tree removal near active

power lines.

. Experience operating heavy machinery including boom truck, various saws,

ladders, etc.

Budco Enterprise, Derry, NH August

2009- May 2010

Temporary Assistant Foreman

. Provided vital support and assistance to a young startup company

ensuring success and growth.

. Sought out new projects and saw them from bidding process to project

completion.

. Familiar with demolition work, tree removal and land clearing.

. Heavy equipment operator.

Charter Brother's Construction, Danville, NH

March 2007 - February

2008

. Opened and maintained relationships with local companies to solicit new

projects.

. Ensured that projects were properly staffed and smoothly run.

. Consistently ensured delivery of quality service vital to sustaining and

growing accounts.

. Managed a broad scope of business operations including inventory,

material purchases, and maintaining cost control.

EDUCATION

Bachelors of Science - Business Management

2007

Minor: Economics

Plymouth State University, Plymouth, NH

Plymouth State Panther All Region Linebacker

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