High School Customer

SANDRA L.GUERRERO

* * * * * * *** * • J U S A N L I A N H @ H O T M A I L . C O M

OBJECTIVE

To work for a reputable and successful company that offers career development opportunities and

who’s primary focus is to create value for their clients as well as their employees.

QUALIFICATIONS

Well organized, work well with others and independently, bilingual, strong work ethics, motivated

to learn something new every day.

SKILLS

Type 40 WPM

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Proficient in Microsoft Office: Excel, Word

•

Fluent in English and Spanish (written, verbal &

•

translation)

WORK OF EXPERIENCE

2011 2012 Imagine Charter School

Custodial Weston, Fl

• Floors by sweeping, mopping, scrubbing, or vacuuming.

• Gather and empty trash. Clean building

• Clean windows, glass partitions, or mirrors, using soapy water or other

cleaners, sponges, or squeegees.

• Service, clean, or supply restrooms.

• Dust furniture, walls, machines, or equipment.

• Clean and polish furniture and fixtures.

• Follow procedures for the use of chemical cleaners and power equipment to

prevent damage to floors and fixtures.

• Notify managers concerning the need for major repairs or additions to

building operating systems.

• Strip, seal, finish, and polish floors.

• Move heavy furniture, equipment, or supplies, either manually or by using

hand trucks.

• Requisition supplies or equipment needed for cleaning and maintenance

duties.

Monitor building security and safety by performing such tasks as locking

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doors after operating hours and checking electrical appliance use to ensure

that hazards are not created.

Clean laboratory equipment, such as glassware or metal instruments, using

•

solvents, brushes, rags, or power cleaning equipment.

Drive vehicles required to perform or travel to cleaning work industrial

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vacuum cleaners.

Clean and restore building interiors damaged using commercial cleaning

•

equipment.

2004 2005 LTM International Sunrise, Fl.

Shipping and Receiving

• Prepared items for shipment.

• Affixed shipping labels on packed cartons.

• Stenciled identifying shipping information on cartons, using stenciling

equipment.

• Assembled wooden and cardboard containers and selected preassembled

containers.

• Maintained inventory of shipping materials and supplies.

2004 2004 Hallandale Academy Hallandale, Fl.

Teacher Toddlers

• Instructed children in activities designed to promote social, physical and

intellectual growth.

• Planned activities that would stimulate growth in language, social and motor

skills.

• Activities and skills included learning to listen to instructions, playing with

others and using play equipment.

2003 2004 America Sunshine Llc.

Miami, Fl.

Customer Services Representative

• Answer phones and respond to customer requests.

• Sell product and place customer orders in computer system.

• Provide customers with product and service information.

• Upsell products and services.

• Transfer customer calls to appropriate staff.

• Identify, research, and resolve customer issues using the computer system.

• Other duties as assigned.

EDUCATION

2013 Broward College Davie, Fl.

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English as a Second Language

• 1993 Santo Tomas de Aquino Cali, Colombia

High School Diploma

• 1996 Centro Colombiano Estudios Profesionales Cali, Colombia

International Business Technology

• 2004 Hallandale Adult Community Center Hallandale, FL

English as a Second Language

REFERENCES

Available upon request

Contact this candidate