Customer Service Representative
Resume:
TRAMAINE BROOKS
Memphis, TN **114
********.******@*****.***
Home: 901-***-****
Cell: 615-***-****
SUMMARY OF EXPERIENCE:
13 Years of Customer Service
13 Years of Cashier Experience
6 Years Of Management
8 Years of Hotel Experience
8 Years of Warehouse Experience
EDUCATION:
Pursuring A Bachelor of Science Degree in Psychology and Criminal Justice from The University of Tennessee-Martin: Martin, TN-GPA 3.2:
COMPUTER LITERACY:
Windows 97 & 2000, Microsoft Word & Processor,Excel,PowerPoint,65 wpm, Microsoft Quick Book, Bookkeeping, XL, Microsoft Invoice, Microsoft Access RF/RL Scanner, window starter 2010, SAP,UPS, Fedex, database.
WORK EXPERIENCE:
03/2013-Present Distribution Coordinator-NuVasive Memphis, TN Sorting,picking,packing, inventory,packaging, SAP, building medical devise sets, database, international fedex and UPS systems.
09/2010-Present Customer Service Representative Andy Frain Services Memphis, TN Working for different vendors and events, such as The Memphis in May Festivals, AutoZone Park, FedEx Forum and The liberty bowl stadium.
12/2009- 03/2013- Material Handler Select Staffing Memphis, TN RF Scanner, packaging, loading and unloading boxes, inventory, accounting, general scanning, shipping and receiving, shorting, picking orders, fork lifting.
12/2008-08/2009-Night Auditor Towne Park Coronado, CA posting payment to customer accounts, customer service, filling paper work, window 98, database, transporting guest and vehicles.
05/2007-08/2008-Store Clerk CVS San Diego, CA Operating cash register, loading and unloading trucks, stocking store items, customer services, developing pictures, database, money handling.
05/2007-08/2008-Night Auditor Ramada Limited Poway, CA Customer Services, Microsoft window 98, database, reservation clerk, booking rooms, operating cash register, preparing breakfast, cleaning rooms.
11/2005-05/2007-Phone Technician Cellular Renewal Antioch, TN customer service, repairing cellular phone devises, window XL, database, selling cellular products, operating cash register, inventory, accounting.
08/2005-05/2007-Store Clerk Daily's Store Antioch, TN Operating cash register, cash handling, and customer service, stocking store item, price scanning, money handling.
09/2003-08/2005 -Assistant Manager Sport Avenue Memphis, TN operating the entire store function on a daily base.
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