Customer Service High School

ELIJAH C. MITCHELL

** ********** ******, ******, ** 07106 Voice: 862-***-**** Email: ****************@*****.***

OBJECTIVE

Desire a position with a prestigious company that will allow me to fully utilize my excellent customer relations and problem solving skills. A dependable team player possessing strong leadership, communication, and organizational skills. Good listener with ability to follow instruction.

EDUCATION

CAMPUS HIGH SCHOOL East Orange, NJ

• High School Diploma 09/2008 – 06/2011

PILLAR COLLEGE Newark, NJ

• Biblical Studies/Media 10/2013-Present

INTERPERSONAL SKILLS

Exceptional communication and interpersonal skills

Positive attitude and ability to multi task

Responsible, reliable and dependable

Strong organizational and time management abilities

Able to work quickly, correctly, and professionally

Extensive customer service experience

WORK EXPERIENCE

ENTERPRISE RENT-A-CAR Linden, NJ

Driver 06/13–Present

• Transporter

• Chase

• Inventory Pick-Up/Drop Off

Newark International Airport Newark, NJ

Ground Handling 06/13– 08/2013

• Aircraft ramp services

• Aircraft marshalling

• Aircraft push back and towing

• Baggage handling and transfers

• Loading & unloading

Mountainside Hospital Montclair, NJ

Dietary Assistant 12/2012 – 5/2012

• Assist cooks and operate required tools to accomplish service Clean work area, utensils, dishes, and pots and pans

• Check inventory of items and fill orders

• Run and fill various foodservice machines

• Follow diagrams and lists to prepare patient trays to specifications

• Interact with clientele in a pleasant manner and handle customer complaints

• Took and delivered food orders

• Plated and served food to patients

• Ensured resident satisfaction

• Provided fast, well-organized and pleasant delivery of food

• Assisted in bussing and resetting tables

• Performed cleanliness responsibilities in kitchen and pantries

NEW JERSEY STATE TURNPIKE AUTHORITY New Jersey

Toll Collector 02/2012–08/2012

• Collected toll charged for use of bridges, highways, or tunnels by motor vehicles: Collects money and gives customer change

• Accepted toll and fare tickets previously purchased

• At end of shift balanced cash and recorded money and tickets received

• Interacted socially with motorists offering directions and aid in road emergencies involving customers

• Ensured that the booth was passable and free of any obstruction

• Available most of the time especially on holidays and called on for unforeseen circumstances

NEWARK EXTENDED CARE FACILITY Newark, NJ

Recreation Assistant 10/2011–01/2012

• Primary responsibilities were to ensure the safety and instruction of recreational activity for participants and assisting in daily living activities for geriatric population in nursing home setting

• Planned, conducted and instructed age-appropriate activities suitable to individual and group interests, needs and capabilities

• Assisted the recreation leader and maintenance personnel with insuring that your area is neat and free of health and safety hazards

• Made sure everything complied with regulatory guidelines pertaining to cleanliness, hygiene and health and safety standards

SHORT HILLS MALL Short Hills, NJ

Valet Parking Attendant 9/2011–01/2012

• Primary responsibilities were to park many different kinds of vehicles with both standard and manual transmissions of all sizes and types.

• Greeted guests in a friendly and accommodating matter, as well as answering any questions the guests may have about their destination

• Move in quick motion short or long distances to retrieve vehicles from the parking area swiftly

• Returned vehicle to the visitors in the exact order that they left it without any damage.

• Maintained an organized valet station to ensure that time is not wasted and that you are able to properly match the right key to the correct car

COMPUTER SKILLS

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Access

REFERENCES

• Value added references are available.

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