Customer Service Administrative Assistant

Anne Wrublewski

Experienced Travel Consultant

Riverdale, NY

********@*****.*** - 646-***-****

WORK EXPERIENCE

Assistant to Independent Travel Consultant

ALTOUR - New York, NY - 2005 to Present

• Received, processed, and fulfilled fast-paced corporate and leisure client travel requests.

• Arranged and verified air, train, hotel, and car reservations and ticketing orders.

• Coordinated and helped plan leisure air, hotel, car, tour, and cruise travel arrangements.

• Provided consistent and courteous telephone customer service to help ensure repeat client business.

• Processed complete packages for complex client itineraries

• Collaborated effectively with employees & management, sharing team responsibilities when needed.

Travel Agent

CARLSON WAGONLIT TRAVEL - New York, NY - 1997 to 2004

• Received, processed, and fulfilled fast-paced corporate client travel requests.

• Arranged and verified air, train, hotel, and car reservations and ticketing orders.

• Coordinated and helped plan leisure air, hotel, car, tour, and cruise travel arrangements.

• Provided consistent and courteous telephone customer service to help ensure repeat client business.

• Collaborated effectively with employees & management, sharing team responsibilities when needed.

Administrative Assistant

PERSON AND COMPANY - New York, NY - 1992 to 1997

• Managed customer telephone inquiries and requests.

• Verified financial statement data and maintained company billing database.

• Managed creation and distribution of office correspondence.

VARIOUS TEMPORARY ASSIGNMENTS

NY and SCOTLAND - 1987 to 1991

Temporary Administrator / Travel Intern

• Fulfilled clerical, administrative, and travel duties as required for numerous clients, including Pickwick Travel,

Carlisle Collection, and Quaker United Nations Office.

EDUCATION

Bachelor of Arts in Peace and Global Studies

EARLHAM COLLEGE - Richmond, IN

1987

Contact this candidate