RAMESH LENDE
• 570-***-**** • ******.*****@*****.***
12A Traphageh Road, Wayne, NJ.
EXPERIENCE SUMMARY
Seasoned Senior Management Professional with 15+ years of experience encompassing diverse areas driving
strategic IT Programs for F-500 companies across variety of domains including HealthCare, Insurance, Retail and
Financial Services. Highly proficient in delivering complex programs using both Agile and Waterfall methodologies
covering multiple service lines including Systems Integration, Application Development and Maintenance, Data
W arehousing, Business Intelligence etc. Green Belt Certified having expertise in using Six Sigma quality standards
using methodologies such as DMAIC and DMADOV. Areas of Expertise include Program Management, Global
Delivery Management, Cost & Resource Estimates, Budgeting & Planning, Portfolio & Vendor Management etc.
PROFESSIONAL EXPERIENCE
Oct, 2005 – Current
COGNIZANT TECHNOLOGY SOLUTIONS (NASDAQ : CTSH) SENIOR MANAGER
Client : One of the largest PBM in USA; Leading national provider of Business Process Outsourcing solutions for
health plans in the Medicare Advantage, Medicare Part D and Managed Medicaid markets;
Responsible for overall execution for top strategic projects; including project strategy and planning, resource
allocation, and project team performance against scope, schedule, and budget. Developed full scale project work
plans and revise as appropriate to meet changing needs and requirements.
Drive all aspects of project life-cycle: proposal, expectation setting, requirements, project and resource planning,
communication, risks, budgets, execution, and closeout.
Act as interface between business professionals and IT solutions team translating needs into active projects,
primarily across Health Plans for private market as well as Medicare using Trizetto Facets®.
Stakeholder communication, liaise with senior IT executives on strategy and define business needs to functional
requirements. Develop and plan communication strategies to ensure status, activities, accomplishments, issues,
and risks are communicated effectively.
Manage project resources from other groups and/or third parties in a matrix environment. Form cross-functional
team; assigns duties, responsibilities, and scope of authority to project personnel.
Manage interdisciplinary teams of developers, business analysts and testers to create successful, innovative
solutions to business issues.
Developing mechanisms and action plans for monitoring team utilization, recruitment, team mentoring, trainings,
Team performance and appraisals.
Regular review of ongoing projects to prioritize critical, high-ROI features while balancing ongoing production needs
and justifying business case.
Oct, 2000 – Oct, 2005
PATNI COMPUTER SYSTEMS (NASDAQ : IGTE) PROJECT MANAGER
Cli ents: Fortune 500, financial security company operating in three segments Retirement & Protection, US
Mortgage Insurance, and International
Led the planning and estimating of large scale projects including; facilitating the definition of project scope, goals
and deliverables; Defined project tasks and resource requirements; maintained project schedules, budgets and
status reports; developed full scale project work plans and revised as appropriate to meet changing needs and
requirements.
Developing mechanisms and action plans for monitoring progress, quality control, schedule and cost.
Regular Senior Management Reporting, Assist in identification and quantification of the business value of delivered
technology solutions.
Architected custom solutions; mentored team members for design and development by providing technical guidance
and ensured project timelines are met with high quality.
Liaise between IT Management, Business Users, Other Vendors and Patni development teams on a variety of key
projects across various product lines/technology including Disability System Enhancements, Technical Migrations
(VB4 to VB6, SQL Server Upgrade), Document Management, Online quoting Application, Financial System for
billing, Group Underwriting System, Stop Loss etc.
Ramesh Lende
BITECH COMPUTERS, INDIA SENIOR SOFTWARE DEVELOPER Sept, 1998 – Sept, 2000
Cli ents: Largest Business Directory in Abu Dhabi, UAE; One of the largest Membership Association in
Mumbai, India; One of India’s leading Natural Gas Distribution Company.
Acted as the Technical Lead for large engagement projects to work with IT and Business leads for requirement
gathering, analysis, estimation and detailed design for custom solutions as well as for recommending off -shelf
applications.
Performed System Study, Designed Database, Technical Architecture and developed applications using Delphi as
front end and SQL Server as back-end.
Provided expertise and guidance f or estimating, designing, developing and executing test procedures and cases to
verify the functionality, accuracy, and efficiency of complex developed applications.
Created and maintained system documentation required by production support team to maintain systems as well as
user manuals for business users. Crated build software’s using WISE for installation.
Some of the projects included building of new Inventory Control System; Stand Alone Helpline system to provide
information about business and individuals; and membership portal.
COMTECH, INDIA SOFTWARE DEVELOPER Sept, 1997 – Aug, 1998
Cli ents : Largest housekeepers for Airports in India, Fourth Largest Transport Company in Mumbai carrying
Tankers for Indian Petro Chemicals Limited.
Designed, developed, enhanced and tested various stand-alone applications using VB and Delphi.
Maintained application release control by using Visual Source Safe for Version Control. W orked on Production
Migration and Post Production Support.
Prepared documents like Technical Design, Database Design, Test Strategy & User Manual.
EDUCATION
Bachelor of Electronics Engineering, Bombay University, India
Post Graduate Diploma in Business Management, Symbiosis, Pune, India
Disability Healthcare Professional, Health Insurance Association of America
Six Sigma - Green Belt Certification, PATNI Computer Systems Limited
Advanced communication Workshop – Carnegie Mellon University
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