Customer Service Sales
Resume:
ROXANA HILL
***********@*****.***
CAREER OBJECTIVE
Customer Service, Sales or a related position, with a company seeking a
motivated, creative, and goal oriented professional with more than 24 years
of experience.
SKILLS PROFILE
. Aggressive prospecting - Sales and closing techniques
. Up selling - Goal getter - Direct follow - up
. Courteous demeanor - Strong customer relations
. First-rate communication skills - Impeccable phone etiquette
. Microsoft windows, Microsoft office and internet applications
RELATED SKILLS
. Daily obtained knowledge to assist customers by telephone or in person
about products or services.
. Educated and engaged customers through the demonstration process.
. Entered furniture sales through an internet
. Managed and resolved most challenging customer complaints.
. Check to ensure that appropriate changes were made to resolve
customers' issues.
. Maintained premium interdepartmental communication to ensure a
positive work environment
. Prospected aggressively for sales leads, executed assigned outbound
calls to set appointments
. Built and maintained strong customer relations. Met and exceeded daily
& monthly goals
. Direct follow up to assure customer satisfaction.
EDUCATION AND TRAINING
GED - Palmer High School
General Studies
Park Junior College
Certification in Floral Design and management
Front Range Community College
1 years of courses studied
RELATED WORK EXPERIENCE
. Customer Service - Beverly Hills motel, Colorado Springs, 8/12 -
9/13
. Sales - Harlan Clarke, Colorado Springs, 5/12 - 8/12
. Sales - Hager Construction, Denver, 7/10 - 3/12
. Automotive Sales - Drive Time, Denver, 5/07 - 12/09
. Sales, Decorating & Design - Kacey Fine Furniture, 7/06 - 5/07
. Sales, Decorating & Design - American Furniture Warehouse, 9/98 - 7/06
. Advertising Sales, Design & Layout - Rocky Mountain News, 9/84 - 7/98
.
A committed, dedicated team player with over 24 years experience!
Contact this candidate