Customer Service Sales

954-***-**** (Home #)

OBJECTIVE

To obtain a position in a professional environment where I can utilize my

experience and skills, grow within the company as well as obtain new

skills, which will assist me with my daily goals.

ABILITIES

8-10 years of customer service

Excellent written and verbal communication skills, with an eye for

detail

Extremely productive in a high volume, high stress, environment

Self starter with a can do attitude

EMPLOYMENT HISTORY

2011 - 2013 / Village Cay Hotel and Marina

Front Desk Clerk/ Reservations

. Answered inbound calls in support of guests needs.

. Reservation processing of incoming guests and outgoing guests.

. Maintaining the cash pan and posting all money given for different

sections within the hotel.

. Prepare the housekeeping work log for their daily work duties.

. Assist with the needs of guests after housekeeping and maintenance has

left for the day.

. Arrange taxi service for guests.

. Close out the hotel's system by auditing and restoring the system for

the next day's usage.

. Knowledge of Opera System

2010-2011/ Gospel AM 1490 WMBM

On Air Personality- Entertainment News Reporter and Receptionist

. Answered inbound calls, wrote and reported entertainment news stories

on a weekly basis.

2008-2009/ Model Productions

Talent Scout

. Called outbound interested clients and scheduled them for auditions.

. Data Entry

2007-2008/ Dirt Pros

Office Administrator/Receptionist

. Responsible for supervising an office which involved the coordination

of all work units and operational staff within the field with relevant

operations.

. Responsible for auditing payroll logs and processing portfolios

payrolls on a bi-weekly basis.

. Electronically entered all completed jobs into a job system.

. Purchased necessary products needed for the office and made sure the

office was in running order.

. Received phone calls in accordance with policies on confidentiality.

2006-2007/ Model Search America

Dispatcher/Admin Assistant/ Sales/ Receptionist

. Responsible for fielding incoming calls from clients interested in the

modeling.

. Sold packages to clients for an event held in Las Vegas that would

help propel their career.

EDUCATION

2004-2006/ City College, Fort Lauderdale, FL

Associates of Arts Degree (Broadcast Journalism)

Contact this candidate