Customer Service Medical
Resume:
Alice M. White
Industry, IL 61440
*********@***.***
EXPERIENCE:
Doctors Tim and Cathy Ruetten ************@***.***
Sycamore, IL
Nanny 5/2008 to
. Provide care for five active boys, ages eleven to nineteen.
. Transportation to multiple school, sports and scouting events.
. Assist in running of the household and vehicle maintenance.
Midwest Orthopaedic Institute **********@*****.***
Sycamore, IL
Chart Preparation Specialist/Call Center Technician
10/2004 to 4/2008
. Organized chart notes and reports for the next day's appointment.
. Ordered missing reports from various medical facilities.
. Made and verified upcoming appointments.
. Entered new data and verified existing data.
Doctors Tim and Cathy Ruetten ************@***.***
Sycamore, IL
Live-in Nanny 3/1997 to
12/2003
. Provided in-home care for five boys, infancy to ten.
. Organized meals, activities, coordinated homework and projects.
. Managed home for three months while mother experienced medical
issues during pregnancy.
Curtis and Associates
Kearney, NE
Customer Service Representative
6/1996 to 2/1997
. Contacted community and government agencies to promote educational
materials for job searching and career exploration.
. Exchanged area memorabilia with out-of-state customers.
Good Samaritan Hospital
Kearney, NE
Food Service
3/1996 to 5/1996
. Prepared and served meals.
. Operated a cash register, maintained a sanitized work area.
. Enjoyed turning food into Smiley Faces, especially for children.
Burger King and Wendy's
Kearney, NE
Customer Service 8/1995 to
3/1996
. Took customer orders and helped to maintain restaurant cleanliness.
. Prepared and served food.
. Helped co-workers whenever possible.
Doctors William Greaves and Kathleen Stokes
Bayside, WI
Live-in Nanny 10/1993 to
7/1995
. Cared for three boys, age's toddler to ten.
. Responsible for transporting boys to school and a variety of
activities.
. Organized meals and maintained a healthy environment.
Kearney Orthopedic and Fracture Clinic
Kearney, NE
Purchasing Agent 1/1987 to
9/1993
. Operated an eight-line switchboard and scheduled appointments.
. Provided excellent customer service and answered patient and staff
questions.
. Filed insurance claims, worked in medical records.
. Assisted in the X-Ray darkroom.
. Purchased office, medical supplies, equipment and instruments.
. Implemented an inventory tracking system that helped to cut
overhead by one-third.
. Trained and organized the clinic in OSHA regulations.
District 97 Sidney,
NE
Teacher 8/1982 to
5/1985
. Taught all subjects to fourth, fifth and sixth grade students.
. Planned and executed educational field trips.
. Local newspaper featured our class for creative educational
projects
throughout the year.
District 53 Crawford, NE
Teacher 1/1981 to
5/1982
. Taught all subjects to students, kindergarten through eighth grade.
. Enhanced the open prairie school grounds by planting and carrying
water to
new trees.
. Instructed and planned art projects for the county fair.
EDUCATION:
Kishwaukee Community College www.kishwaukeecollege.edu
Malta, IL
Administrative Medical Assistant
2004
University of Nebraska at Kearney www.unk.edu
Kearney, NE
Masters in Elementary Education
1986
Chadron State College www.csc.edu
Chadron, NE
Bachelor of Science in Elementary Education
1980
Western Nebraska Technical College www.wncc.edu
Scottsbluff, NE
Associate Bachelor of Science in Elementary Education
1978
John Brown University www.jbu.edu
Siloam Springs, AK
Elementary Music 1968
Educational Honors
National Honorary Society
Who's Who in American Junior Colleges
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