Customer Service Representative

Judy Ann Ray

**** ******** ******* **. *** ***

Kingwood, TX 77339

281-***-****

****.***@*******.***

Career Summary

I have well rounded experience and have been in the banking industry since 1975. My 35+ years

of combined experience includes serving internal and external customers, branch banking, teller

work, new accounts, credit department, and loan department. I have excellent verbal and written

communication skills, along with strong research and analytical skills. I am a dependable team

player with an excellent track record of solving customer issues in a friendly yet professional

manner.

Banking Experience

June 2006 - Apr 2013

Green Bank/Formally Main Street Bank

Customer Service Representative (New Accounts) / Teller

Apr 2002 - May 2006

People State Bank

New Accounts Representative / Teller

Jun 1997 - Apr 2002

First Bank of Conroe

Teller

1987-1997

Hibernia National Bank / Comerica Bank / First Bank of Texas / Bayshore National Bank /

Trinity Valley Savings and Loan - (acquisitions)

Lead Teller / New Accounts

1975 – 1985

First Bank & Trust - Cleveland, TX

Customer Service Representative / Teller

Position Summary

Responsible for processing all new account transactions, assisting customers in their selection of

various accounts and financial services, promoted the bank’s products and services. Opened,

maintained and closed all account types, promoted business for the bank by maintaining good

customer relations and referring customers to appropriate staff for new services. Actively

engaged in branch banking transactions, helped to ensure provision of high level quality

customer service to bank customers, and performed branch procedures to ensure efficiency and

compliance with operational and security policies.

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