Software Project Manager

MILLIE PRICE

**** ** **** ****** ******* Beach, FL 33062

Email: ******.*****@*******.***

Telephone: 561-***-****

SUMMARY

Highly motivated Project Manager with over 20 years of international

experience in software product development including project leadership,

planning, estimating and scheduling, and implementing process improvements

and change control in enterprise technology environments. Skilled at

initiating and driving projects by resolving issues, mitigating risks, and

motivating and collaborating with cross-functional teams to achieve desired

results. Builds solid relationships with team members, customers, and

senior management. Maintains focus on business priorities during periods

of high stress and rapid change. Strengths include:

Project Forecasting and Regulatory Compliance

Scheduling

Problem Solving Issue Tracking and Resolution

Requirements Definition & Written and Oral

Analysis Communications

Software Development Resource Planning

Methodologies

Change Control Risk Management

Team Building Planning and Organization

Contract Negotiations Meeting Facilitation

PROFESSIONAL EXPERIENCE

BIOPASS MEDICAL SYSTEMS, INC. Fort Lauderdale, FL 2012-current

Project Manager

Implemented Design and Development Project Planning procedures meeting the

requirements of 21 CFR Part 820.30, IEC 60601-1 3rd edition and IEC 62304-

2006 to ensure that design objectives, user requirements, and safety

requirements are met. Utilized Program Evaluation and Review Technique

(PERT), the Critical Path Method (CPM), and the Gantt chart (Microsoft

Project) to manage projects.

Performed traceability of design requirements, specifications, and testing

throughout several design projects.

FPM, LLC. Fort Lauderdale, FL 2009-2012

Software Project Manager, CITRIX SYSTEMS, INC.

Led security standards projects to obtain Common Criteria for Information

Technology Security Evaluation (Common Criteria certification) meeting the

requirements of IEC 15408:2005 and IEC 18045:2005 for four products. Worked

on team to identify a best of breed defect management tool to replace seven

different tools in multiple product development environments.

CITRIX SYSTEMS, INC., Fort Lauderdale, FL 2001-2009

Global leader in application delivery infrastructure products and solutions

servicing 200,000 organizations worldwide with 4,000+ employees and $1.4B

in revenue.

Project Manager, Product Operations

Led globally located matrixed team and managed project budgets for process

improvement, metrics, standards, and security audit to increase

productivity and effectiveness of project teams, improve quality and

security of Citrix products, and implement repeatable processes across

multiple engineering locations. Coached and mentored team members to

develop careers and provided frequent performance feedback and growth

opportunities.

. Established quarterly dashboard demonstrating progress against Key

Performance Indicators including Quality, Resources, Cost, Execution, and

Innovation which helped management to monitor and improve product

development's effectiveness, costs, customer satisfaction, and people

issues.

. Developed Metrics program to collect and report key product development

data and performed predictive analysis which allowed product development

to take corrective actions which ensured projects would complete on

schedule. Performed project comparisons which helped determine additional

areas for improvement.

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. Negotiated contracts with Vendors for software consulting services and

contract employees and ensured vendor billing and payment schedule

reconciled upon successful delivery of services under contract.

Contracted services increased Citrix ability to deliver quality and

compliant products and services.

. Executed standards projects to achieve compliance with Section 508

Amendment to US Rehabilitation Act of 1973 and IEC 15408 Common Criteria

for software security.

. Launched new company security web site which provided one central

location for easy access to product security information for both

customers and partners.

. Researched disparate processes across multiple Engineering locations;

gained consensus and implemented common best practices globally.

Published best practices in online Global Engineering Operations Manual.

Increased effectiveness of global Engineering teams and ability to

deliver projects on time and within budget.

. Conducted comprehensive software security audits and resolved identified

issues prior to shipping. Responded to and resolved publicly reported

security alerts which minimized impact to Citrix reputation.

. Facilitated product development process audits for customers which

attracted and retained customers.

. Migrated company's defect tracking system to a more comprehensive

software system. Implemented customization requests for new defect

tracking tool. New system eliminated system down time and data corruption

issues suffered because of the old tool.

Director, Customer Experience Design

Managed software usability and Visual Design teams with staff of 15 to

increase 'ease of use' and develop creative icons and images for use across

all Citrix products.

. Increased consistency and simplified user experience for Citrix products

by:

o Implementing a common usability process and minimum usability

standards.

o Developing creative and consistent icon and image library.

Manager, XenApp Server and Password Manager System Test

Led system test teams to ensure Citrix products achieved desired quality

and met customer needs.

. Defined quality standards, developed test plans and test cases for

project requirements. Performed system testing to identify, triage,

prioritize, and resolve critical defects prior to shipping, which

increased quality of Citrix products in the marketplace.

. Successfully shipped Citrix Password Manager 4.5 with minimal customer

issues.

NETSPEAK CORPORATION, Boca Raton, FL 2000-2001

International Internet Telephony Voice Over IP Software Provider.

Engineering Project Manager

Managed Software Development teams which delivered wide variety of products

and services to meet and exceed client requirements. Presented project

plans and reviewed status with all levels of management of the company.

. Created and monitored project schedules, resolved issues and controlled

scope. Provided regular project updates to management. Resulted in

timely completion of project within budget.

. Collected software scheduling metrics and performed analyses and made

changes which improved estimating process. Implemented change management

process which controlled project scope. Completed on time and on budget.

ELECTRONIC DATA SYSTEMS, Boca Raton, FL 1985-2000

International Information Systems Solutions Provider.

Project Manager and Systems Engineer

. Managed software development teams across multiple locations throughout

software development lifecycle. Delivered business management, billing,

and plant automation software for automotive manufacturing and airline

service customers. Monitored project progress, delivering status reports

to customers, management, and stakeholders. Led project teams to conform

to Level 2 of Software Engineering Institute's Capability Maturity Model

which enabled EDS to acquire more business. Evaluated project risks and

developed contingency plans for high-risk areas resulting in timely

completion. Completed end-to-end projects. Defined requirements, created

designs, developed and tested code, and implemented and performed user

acceptance testing.

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EDUCATION

. Bachelor of Science (BS), Business Administration and Economics, High

Point University, High Point, NC

TECHNICAL SKILLS / TRAINING

. Languages/Software: Microsoft Office (including Project2010), Visio, C,

Oracle

. Methodologies: Project Management, Systems Life Cycle, SCRUM

. Professional/Technical Courses: Project Management; Leading People; Group

Dynamics; Cultural Diversity; Recruiting; Results Based Listening;

Presentation Techniques; Customer Satisfaction; Effective Business

Writing; EDS' Systems Engineering Development program; C and Oracle

programming

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