Manager Management

FRANK CRUZ

Phone: 305-***-**** Email: ******@*****.***

INFORMATION SYSTEMS MANAGER

Proven Technical & Management Expertise in a Career Spanning

13+ Years

Technically sophisticated and business-savvy bilingual management professional with a

career reflecting strong leadership qualifications coupled with “hands-on” IS and

networking expertise. Maintain focus on achieving bottom-line results while formulating

and implementing advanced technology and business solutions to meet a diversity of

needs.

IT Strategic Planning / Business Solutions / Team Leadership / Budgeting /

Project Management

Capital Expenditure Planning / Contract Negotiations / Vendor Relations

Professional Experience

INFORMATION SYSTEMS MANAGER, Bullet Line, LLC, Miami FL 2001 –

March 2012

Managed a team of 4 Application Developers, 1 Senior System Administrator and 1 IT

Technician. Managed a $1 million capital budget for asset procurement... Scope of

position is expansive and includes departmental direction and full design, installation,

engineering, implementation, support, training, administration, and management

authority for:

- LAN/WAN Network Services - PC Desktop Systems

- Active - Database Administration

- Applications Systems - Help Desk Operations

- PBX Management

- Web/Internet Design & Operations

- Crystal Reporting

Spearheaded transition from outdated organization-wide and departmental technologies

to highly functional, streamlined, and cost-effective client-server technologies and

business solutions that have dramatically improved efficiency, decreased expenses, and

optimized data integrity and safety.

Key Projects & Achievements:

Core Team Member of current Infor Syteline ERP implementation to include set up and

configuration of new system and infrastructure .

Managed development and implementation of in house custom ERP System that was

instrumental in the company’s revenue growth from $20 million per year to over $80

million per year

Directed the design and installation of the complete $500k LAN/WAN infrastructure to

include RF capability to 4 locations.

Delivered cost savings through aggressive negotiation of contracts and pricing on

hardware/software purchases and consulting services.

Decreased inventory, application pricing, and licensing expenses by establishing

standardization for applications, PC desktops, and networking systems.

FRANK CRUZ

Page 2

INFORMATION SYSTEMS ADMINISTRATOR, Bullet Line, LLC Miami, FL

2001 – March 2012

.

Installed and managed a Windows 2003/2008 Server network that includes 15 physical

servers and 53 virtual servers utilizing VMWare v4 virtualization technology.

Managed the implementation and maintainance of enterprise email system (Microsoft

Exchange 2003/2010 Enterprise) with 350 mailboxes.

Installed and Managed Kewill Clippership Parcel Shipping Software that is used to ship

over 4000 packages per day.

Managed the creation of and maintained the company website (www.bulletline.com).

Managed the creation of and maintained the company intranet site.

Championed introduction of Internet/Intranet/Web technology, corporate-wide email

and shared calendaring.

Instituted the first highly reliable corporate-wide, centralized backup system (Symantec

Backup Exec 2010).

Collaborated on numerous management committees including the Systems Application

Selection Team, Inventory Team, Low Cost Initiatives Team

SYSTEM ADMINISTRATOR, Sun Manufacturing Corp. Miami, FL 1998 - 2001

Managed a Windows NT/2000 Server network with 150 users.

Installed and managed company email system (Microsoft Exchange 5.5) with 150

mailboxes.

Network Troubleshooting

Installation of Software/Hardware

Install network printers

Perform Server Backups

Help Desk support

PRODUCTION MANAGER, Franco furniture Manufacturer. Miami, FL 1991 - 1998

Managed a staff of 8 in the manufacturing of living room furniture

Purchase and ongoing maintenance of industrial equipment

In charge of scheduling deliveries to vendors

Managed internal network

Signalman/QuarterMaster, United States Navy, 1986 – 1990

Supervised staff of 8

Primary duties included maintaining communication with ships via Morse Code

Navigate and plot courses for ship deployment

Make course and speed recommendations

Education & Personal

FLORIDA INTERNATIONAL UNIVERSITY – Miami, FL

B.S. Information Technology, completed 3 years of study

Technical Certifications:

Microsoft Certified Systems Engineer

VMWare Certified Professional ( In Progress)

Languages:

English

Spanish

References:

Furnished upon request

Contact this candidate