Sales Manager

Bryan Scivolette

Hard working and driven individual, who is always seeking a challenging role.

*******@*****.***

Experience

Google Drive Specialist at Google

May 2012 - June 2013 (1 year 2 months)

- Provided internal and customer support for user education in regards to overall product functionalities and

technical troubleshooting.

- Specialized in Google storage, as the primary escalation point for all internal and support related cases.

- Assisted in identifying user errors from genuine product bugs, leading to the resolution of product issues.

- Analyzed user error trends in relation to product functionalities.

- Made recommendations to revise outdated help content to improve the users product knowledge.

- Shared thoughts on how to maximize the use of resources available with the aim of a continuously improved

TAT and CSAT.

- Generated tagging labels and canned responses for recurring issues for data collecting purposes seeking to

track the frequency and impact of various user errors and product faults.

- Accomplished the onboarding of multiple employees by creating and implementing a detailed training

process.

Sales/Marketing at Durants Party Rentals

December 2011 - June 2012 (7 months)

Sales and Marketing

- Began Sales/Marketing December 2011

- Sought out creative solutions to attract new clientele

- Conducted sales meetings with complimentary businesses

- Adapted quickly in gaining working knowledge of company's order system to assist management

1 recommendation available upon request

Event Specialist at Durants Party Rentals

May 2009 - December 2011 (2 years 8 months)

May 2008 - Present

- Demonstrated strong work ethic by averaging70+ hours per

week in the summers

- Prepped for deliveries and exhibited attention to detail in

executing event set-up for both large institutions and

individual clients

- Met with customers as needed to discuss rental

requirements and promoted available services

Players Assistant at Casperkill Country Club

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2005 - 2007 (2 years)

Skills & Expertise

SAP

Time Management

Business Analysis

Analytical Skills

Research

Data Analysis

Management

Attention To Detail

Analytical

Critical Thinking

Customer Satisfaction

Customer Support

Determined

Employee Training

Certifications

University Alliance Certificate in SAP

Western New England College December 2010

Education

Western New England College

Bachelor of Science, Business Administration, Business Information Systems, 2007 - 2011

Our Lady of Lourdes High School

General Diploma, 2004 - 2007

Activities and Societies: Golf Team, Ice Hokey Team

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Bryan Scivolette

Hard working and driven individual, who is always seeking a challenging role.

*******@*****.***

1 person has recommended Bryan

"Bryan has done an excellent job in sales and marketing for our newest location in New Windsor, NY. His

professionalism, positive attitude, and ability to learn new things quickly has been a huge benefit to him here

and will continue to do so in his future endeavors."

Danielle Sweet, Manager, Durants Party Rentals - New Windsor, managed Bryan at Durants Party

Rentals

Contact Bryan on LinkedIn

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Contact this candidate