Customer Service Data Entry

Location:

Posted:

December 10, 2013

Jeremy Hodgson

Royse City, TX 75189

*******@*****.***

Professional Skills

• Excellent customer service skills, strong communication, multi-tasking and organizational skills. Able to identify and

respond to changing priorities.

• Strong PC skills, including knowledge of Windows, Microsoft Office and the internet, high proficiency and knowledge

with computer hardware

• Works effectively in a team environment or independently, quick learner.

Experience

Stellacon Corporation – Farmington, NH

Test Center Administrator September 2007 – May 2013/July 2002 – May 2005

• Responsible for co-managing the IT certification training programs.

• Utilized Prometric and Pearson VUE software

• Maintained a small network of PC’s, data entry, administered and maintained Excel and Word spreadsheets.

• Ensured that the facility is ready to test and that all workstations are in good working order.

• Check in candidates, closely monitor and proctor the testing.

• Ensure all security procedures are met; provide helpful and friendly customer service.

Liberty Mutual – Dover, NH

Contract Specialist October 2005 - June 2007 (long term temp position)

• Administered and maintained Excel spreadsheets, Word and PDF documents. Performed data entry.

• Monitored and accurately attached mail/email/fax of corporate Life Insurance contracting files.

• General administrative support, provided customer support via Email.

Goss International – Durham, NH

Inventory Specialist March 2001 - March 2002 (long term temp position)

• Utilized Warehouse Management software, operated vertical and horizontal carousel, picking parts,

storing parts, general warehouse duties.

Education

• Somersworth High School, Somersworth, NH – Graduated June, 1999.