JOSEPH ZOTTO
*** **** **** ****** *** York, NY **011 ( 646-***-**** (
*******@***.**.***
LICENSED BARTENDER AND SECURITY OFFICER
BARTENDING EXPERIENCE
Head Bartender/Bar Manager WORKED AT OM BISTRO AS HEAD BARTENDER,MANAGER
AUG-2012- SEPT-2013 Oct 2004 -
July 2010
View Bar, New York, NY
. Utilized progressive and positive communication to acquire and
maintain a large and diverse clientele base
. Established and maintained positive relationships with promoters to
ensure profit and customer consistency
. Decided on and delegated staff responsibilities to establish a
productive professional environment
. Organized, implemented, and communicated staff schedules and routines
. Supervised company payroll accounts and tracked employee hours
. Maintained positive attitude and continuous effort in a demanding and
fast-paced environment
Head Bartender/Bar Manager
Nov 1997 - Sept 2004
Oscar Wilde Bar, New York, NY
. Developed and supported positive communication and connections with
vendors
. Supported the needs of multiple clientele simultaneously
. Directed and supervised staff training and professional development
. Managed, organized, and maintained inventory to ensure efficient
operation
. Monitored, handled, and recorded company purchasing
RELATED EXPERIENCE
Owner/Lead Chef Jan
2011 - present
I Just Cook, Inc., New York, NY/Narragansett, RI
. Ascertained and maintained varied clientele base through progressive
communication
. Supervised process and progress of all orders to ensure customer
satisfaction
. Delivered profitable effort in a fast-paced environment
PROFESSIONAL EXPERIENCE
Personal Trainer (ACE/EAS Certified)
March 1990 - present
Self Employed, New York, NY
. Determined needs of varied clientele to create specialized and
beneficial training programs
. Counseled and communicated with clients to establish motivation and
ensure satisfaction
Lead VIP/Escort Security Officer
Aug 2012+ Aug 2013
U.S. Open CSC Security, Flushing, NY
. Maintained consistent communication with colleagues to ensure
client protection
. Supervised and monitored all areas to maintain a secure
environment
Retail Security Officer
Oct 2008 - Feb 2012
Armani, New York, NY
. Monitored and surveyed customer activity to ensure company safety and
avoid damage and loss
. Supported communication with management and staff to aid in efficient
operation
LICENSES, CERTIFICATION, AND TRAINING
NYS Bartending License/Certification
NYS Food Handlers Certification
CPR Certification
Fire Guard Certification
NYS Security Guard License
Personal Training Certification - Type: ACE and EAS
Nutritionist Certification
EDUCATION
NYS Bartending Certificate
American Bartending School, Long Island, NY
ACE and EAS Personal Training Certificate
Columbia University, New York Sports Club, New York, NY
Associates of Liberal Arts
Suffolk County Community College, Selden, NY
SKILLS
General: Communication, organization, management, administrative
Computer: Proficient in MS Word and Outlook, proficient in bookkeeping
software, trained in on-line communication and research
References available upon request