Customer Service Representative

Elijah S Sims

**** ******* ***** . ********, **** 43207 . 614-***-**** .

*******@*****.***

Objective

Looking for entry level customer service position.

Consistently willing to go above and beyond to get the job

done. Friendly person with a positive attitude who can also

provide great customer service.

Work Experience

01/Present Nationwide Arena, Columbus, Ohio United States

Cook

Prepare all of the food for the guest in the suite towers

and perform minor janitorial duties.

07/2013 - Continental Message Solution, Columbus, Ohio United States

08/2013 Customer Service Representative

Answering inbound phone calls and taking messages for

doctors and physicians patients offices.

06/2013 - Triton Recovery Firm, Columbus, Ohio United States

08/2013 Collections

Making outbound calls to collect payments for customer with

pay day loans or returned checks.

06/2012 - Iqor, Columbus, Ohio United States

12/2012 Collections

Taking inbound calls for customers with outstanding credit

card balances. Collecting mostly on store cards and settling

debts with bankruptcy lawyers.

06/2010 - Teleperfiormance, Columbus, Ohio United States

04/2012 Customer Service Representative

Taking inbound calls for customers that needed more

information about the product services and overall customer

needs.

Adversing any questions the customer may have and also

assist with tracking their modem for their internet

connection.

Education

2007 - 2009 Columbus State Community College, Columbus, Ohio United

States

Business Administration GPA: 2.0

working to obtain my associate degree in Business

Administration.

2004 - 2007 Columbus Africentric Early College, Columbus, Ohio

High school diploma

Skills

Able to handle detailed work such as creating and managing

files while ensuring accuracy and confidentiality of

records.

Greeting customers and addressing customers questions in a

timely, accurate and professional manner.

Maintain clean and efficient work environment.

Proficient in Microsoft Office Programs and skills in

web building and web design.

Contact this candidate