Project Manager Engineer

Joseph Perez

*** ***** ***** ** . **** NC, *****

**********@*****.*** . 321-***-****

Project Management Profile

ENTREPRENEURIAL-MINDED AND PERFORMANCE-DRIVEN PROJECT AND IMPLEMENTATION

LEADER WITH AN IMPRESSIVE RECORD IN TELECOM MANAGEMENT, REVENUE GROWTH, AND

CLIENT /STAFF RETENTION. EXPERTISE IN CUTTING-EDGE SYSTEM DESIGN,

ACQUISITION, INSTALLATION, IMPLEMENTATION, TESTING AND MAINTENANCE;

OUTSTANDING PROJECT AND GROUP LEADERSHIP ABILITIES; SKILLED AT IDENTIFYING

USER NEEDS, PROPOSING EFFECTIVE SOLUTIONS, TRAINING AND DEVELOPING HIGH-

PERFORMANCE TEAMS, AND DELIVERING PROJECTS ON TIME AND ON BUDGET. ADEPT AT

DEVISING IMPROVEMENTS TO BOOST SYSTEM PERFORMANCE, CAPTURE MEASURABLE COST

SAVINGS AND ACCOMMODATE BUSINESS GROWTH. DYNAMIC, ARTICULATE COMMUNICATION

STRENGTHS; PROFICIENT IN RESPONDING TO INQUIRIES, MAKING SOUND DECISIONS,

AND SOLVING PROBLEMS IN A HIGH-ENERGY ENVIRONMENT

Highlights of expertise:

Project Management Prioritization & Scheduling Strategic Planning

Voice & Data Networks Budgeting & Asset Management Contract Oversight

Customer Relationships Technical

Human Resources & Training Documentation

Infrastructure Manager Bid & Proposal Development Fluent Spanish Speaker

Professional Experience

ADEX TELECOM / ORACLE, RALEIGH, NC

Field Supervisor Engineer, 10/2009 - Present

Scope of Technologies: Tekelec / HP equipment, Windows, MS Office (Excel,

PowerPoint, Word) Procomm

LAN/WAN, Servers, SS7 STP

Perform infrastructure management for all aspects of the development and

implementation of Tekelec and HP-based telecom systems. Tasked with

equipping media and wireless service providers with efficient and secure

connections for IP and mobile data; lead testing efforts to ensure seamless

integration into customer networks. Provide a single point of contact for

those projects. Take projects from original concept through final

implementation. Interface with all areas affected by the project including

end users, computer services, and client services. Define project scope and

objectives. Develop detailed work plans, schedules, project estimates,

resource plans, and status reports. Conduct project meetings and

responsible for project tracking and analysis. Ensure adherence to quality

standards and reviews project deliverables. Manage the integration of

vendor tasks and both track and review vendor deliverables. Provide

technical and analytical guidance to project team. Recommend and take

action to direct the analysis and solutions of problems. Train both end

users and implementation staff on installation procedures, safety practices

and system utilization based on customer specifications.

Key Achievements:

. Performed telecom implementations for high tech clients including

Verizon, T Mobil, AT&T, Frontier Telecom, MetroPCS, CenturyLink,

AllTel, Vinaphone, SmartCom and Sprint Nextel.

. Requested to serve as project lead on multiple international

campaigns.

. Revised Tekelec standard documents for greater clarity; made changes

that simplified installation processes for foreign contractors.

. Selected within first 10 months of tenure for engineering training

program, and regularly selected to work independently on complex

projects typically requiring senior-level personnel.

. Maintain high degree of accuracy leading to shorter project cycles and

rapid growth in client satisfaction.

Jas Pro Studio, Orlando, FL

General Manager / Producer, 5/2007 - 9/2009

Scope of Technologies: Windows, MS Office, DIGIDesign, Photoshop, Pro Tools

Managed new music studio; deftly transitioned between roles as Producer,

Art Designer, implemented Sound Engineer and CD / DVD manufacturer to

develop business and grow company. Worked closely with new musicians and

recording artists, providing expert guidance through recording process;

coordinated studio recording sessions, scheduled and supervised studio

musicians, and managed all production, sales, finances and business

activity.

Key Achievements:

. Generated profits through effective business development; negotiated

recording deals with artists across the East Coast, and acquired

manufacturing and duplication rights to more than 20 albums.

. Generated return business; requested by clients to serve as Producer

on 2nd and 3rd follow-up recording projects.

. Capitalized on effective lead generation to meet and exceed monthly

sales objectives by as much as 33% month over month.

Performance Telecom, Sanford, FL

Project Supervisor, 3/2004 - 5/2007

Scope of Technologies: Multi-platform voice and data networks, servers,

routers, patch panels, data centers, Avaya and Patner phone systems, A / V

equipment, Wi-Fi, Windows, MS Office

Led teams of up to four contractors through installation, integration and

support of voice and data networks for enterprise businesses and government

agencies, skillfully managing projects from start to finish. Coordinated

contractor and project schedules, developed bids and proposals, purchased

materials and maintained inventories, and built strong customer

relationships through open communication, rapid problem resolution and

outstanding service delivery.

Key Achievements:

. Hired to FT position following successful tenure through staffing

company, earned two pay raises within first 15 months of employment,

and received two monetary bonuses for outstanding performance.

. Championed company acquisition of specialized tools and RCDD

certification to expand service capabilities and generate additional

business.

. Performed comprehensive evaluation of company's wireless services;

leveraged findings to enhance communications equipment and reduce

licensing and maintenance costs by nearly $10,000 annually.

. Requested by clients to serve as Project Lead at multiple facilities

across the state.

MCS of Tampa, Orlando, FL

Construction Manager, 10/2002 - 7/2003

Scope of Technologies: Multi-platform voice and data networks, servers,

routers, patch panels, data centers, phone systems, A / V equipment, Wi-Fi,

Windows, fiber optics

Managed work force of 44 employees, directing installation of telephone,

fiber optic and data wiring using CAT6, single mode and multimode fiber.

Attached all hardware needed for setup of distribution closets. Ran

underground backbone wiring for connectivity of external buildings with

main center.

Key Achievements:

. Managed crews for installation at Orange County Convention Center (3rd

largest in the world at the time).

. Recognized for high quality of work; garnered commendation for

superior performance along with rapid promotion from Lead Installer to

Supervisor on largest project in company history.

Cable Connections, Orlando, FL

Broadband Supervisor and Instructor, 8/2001 - 11/2002

Scope of Technologies: Multi-platform CCTV and data network, A / V

equipment, Windows

Installed, troubleshot and repaired CATV and Internet services such as Road

Runner, AOL and Earthlink

at residential and commercial locations. Set up PC networks; installed NEC

cards, configured PCs and trained new clients on Internet navigation.

Troubleshoot network / PC problems during onsite and remote service calls.

Taught new hires on proper installation and troubleshooting techniques.

Key Achievements:

. Formulated programs, policies and procedures for training and

developing new hires.

. Maintained high degree of accuracy; achieved 99% quality assurance

grade.

Invensys Network Integration Services, Raleigh, NC and Orlando, FL

Project Manager, 7/1999 - 8/2001

Scope of Technologies: Multi-platform voice and data networks, servers,

routers, patch panels, data centers, phone systems, A / V equipment, Wi-Fi,

Windows, MS Office

Supervised subcontractors and 14 Invensys employees; led team through

projects to prepare overhead structures and design layouts for computer

floor installations. Installed relay racks, collocation cabinets, fuse

panels, BDFBs, ladder racks, fiber runway and similar structures.

Coordinated project development with clients and upper management;

performed site surveys, provided bid proposals and reviewed / recommended

possible subcontractors. Conducted employee recruitment and performance

evaluations, established schedules, determined overtime approvals, and held

accountability for equipment, tools and vehicles; prepared time sheets,

project reports, inventories, expense reports, change orders and other

office documentation.

Key Achievements:

. Spearheaded expansions and/or initial installations of new equipment

for major companies such as Level 3, Sprint, Bellsouth and Colo.com;

regularly requested by name to serve as Project Manager for site

builds.

. Drove company expansion from primary focus on infrastructure to

include networking services; hand-picked to train nationwide

installers and facilitate inclusion of new service into Invensys

portfolio. Efforts resulted in 27%+ penetration within existing client

base, and 67%+ increase in sales nationwide.

. Consistently met and exceeded implementation deadlines, never

sacrificing quality of service; earned promotion from Lead technician

to Project Manager within three months of hire, and recognized by

Invensys as top-graded Manager of the Year in '00.

* * * * * * * * * * *

Additional experience as Lead Technician at Invensys Network and Alcatel

USA, as

Team Leader in the United States Army, Truck Driver and supply Sgt.

Education and Training

MASTER OF BUSINESS ADMINISTRATION (MBA) - GRADUATED MAGNA CUM LAUDE, 2007

BACHELOR OF ARTS IN BUSINESS ADMINISTRATION - GRADUATED CUM LAUDE, 2005

Associate of Arts in Business Administration - Graduated Cum Laude, 2003

Florida Metropolitan University, Orlando, FL

Professional Development

Interpersonal Management Skills ~ Project Management ~ Level II Installer

Certification

Low Voltage Certification ~ Sandford Community College Telecommunications

Program ~ Fiber Optics

CenturyLink Vendor Certification

AT&T Vendor Certification

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