Project Quality Assurance

Carla M. Blount

*** ********** *****

Meriden, CT 06540

203-***-**** Home

203-***-**** Mobile

***********@*********.***

SUMMARY OF QUALIFICATIONS:

An experienced and result driven Accountant, Business Analyst, and

Requirements Engineer possessing

knowledge, skill set and ability to effectively synthesize business systems

while delivering profitable and

cost effective results.

EDUCATION:

Hampton University, Hampton Virginia 1992

Bachelor of Science in Accounting

CERTIFICATIONS

IT Unified Process Bronze Certification; Six Sigma White Belt;

Certification in Introduction to SQL

Agile Bronze Certification; Business System Analyst Certification

TRANSFORMATIONAL SKILLS:

Possess strong analytical skills resulting in gains in productivity.

Delivered profitable results significantly impacting fiscal bottom line.

Critical problem solver who interfaces well with all levels of management.

Detailed oriented change agent with laser point focus on project management

delivery of quality business outcomes.

TECHNICAL SKILLS:

Microsoft Office Suite, Virtual Private Network (VPN) Telecommuting,

Teleconferencing (Net-Meeting), Windows, SQL, Business Objects, Teredata,

Microsoft Access, Business Intelligence/Data Warehouse

(EDW/eCDW), Outlook Microsoft Exchange, RequisitePro, SDLC Methodologies

(Agile and Waterfall), TSO, JCLs, SONAR, BOSS, CATS - DB2 Table

Environment, Panagon, Quality Center, BRMS (SAG), CARE and LINK.

PROFESSIONAL EXPERIENCE:

PROFESSIONAL REQUIREMENTS MANAGEMENT (Business Analyst)

American Telephone and Telegraph (AT&T) New Haven, Connecticut April 2010-

October 2013

. Managed the requirements process by acting like a liaison between

client/business stakeholders and the development/architecture team to

align business needs with technical architecture and end-solution.

. Conducted and facilitated requirements information gathering sessions

between client, project team and development/architecture team.

. Assessed client issues, identify root causes, and provide alternate

solutions to business needs for client partner that result in new

applications or enhancements to existing applications, systems and/or

business process design.

. Acquired the information needed from client and project team to

develop Business Requirements and System/Functional/Technical

Requirements to create the overall solution.

. Obtained agreement that the solution is usable and testable in the

business environment.

. Developed estimates, timelines and kept track of actual time for life

cycle of project and product/service.

. Monitored project and product/service system changes from start to

implementation phase to ensure client satisfaction with the solution.

. Monitored production cycles for product and services.

. Provided support to client group for development of Methods and

Procedures.

SENIOR ANALYST (Business Analyst and Quality Assurance and Testing)

American Telephone and Telegraph (AT&T) New Haven, Connecticut May 1995-

April 2010

. Developed business requirements with IT Client and Project Team.

. Translated business requirements into Billing East CRB BAS

Requirements to define tables, error tags, and system requirements.

. Developed estimates and timelines for Billing East CRB/CRIS System.

. Reviewed baseline requirements and develop test scenarios required to

assure each CRIS requirement is test completely.

. Constructed test plan and test cases to meet requirements internally

and with project team.

. Defined, update and implement new entries to CRIS tables when

required.

. Validated and approve test output to assure system meets all

requirements.

. Supervised system changes during implementation of product or service.

. Monitored production cycles for product and services.

. Supported maintenance functions of the Billing East CRIS System.

. Assessed client issues, identify root causes and provide solutions to

client partner.

. Provided support to client group for development of Methods and

Procedures.

ACCOUNTANCY

STAFF ACCOUNTANT

Deloitte & Touch, New Haven, Connecticut January 1993- March 1995

. Performed audits of profit and non-for-profit organizations and

municipalities.

. Reviewed and analyzed general ledgers, subsidiary ledgers, daily

accounting reports and records.

. Tested balance sheet and income statements for overstatement and

understatement.

. Examined and tested internal controls for compliance and

effectiveness.

. Designed and performed tests of inventory controls.

. Participated in the development and issuance of the Deloitte & Touch

Review.

. Utilized various software packages

AUDITOR

Oliver R. Nichols, Meriden Connecticut May 1992- January 1993

. Performed audits of not-for-profit organizations and municipalities.

. Prepared audited financial statements

. Reviewed and analyzed daily accounting reports.

. Examined supporting records in order to determine creditability and

reliability.

. Implemented procedures for correcting accounting errors.

ACCOUNTING CLERK

The United Illuminating Company, New Haven Connecticut. Summer 1989-

1991

. Prepared general ledger account reconciliation and financial analysis.

. Compiled and maintained control of daily journal entries and monthly

closing entries.

. Assisted in the managing of the General Ledger System and the

preparing of financial reports.

. Operated computerized accounting system, Lotus 1-2-3 and Multimate.

. Revised and updated journal entry procedures.

. Interfaced with all levels of personnel.

REFERENCES: Available upon request

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