Project Manager Management

ADRIENNE M. JEFFERSON

*** ****** *****

Pensacola, FL 32526

Cell: 808-***-****

acej333@live, email

QUALIFICATION HIGHLIGHTS

. Excellent communication, problem solving and decision-making skills

coupled with the ability

to work successfully independently or in a team environment

. Ability to translate complex concepts in ways that can be understood

by a variety of audiences

. Advanced understanding and application of principles, concepts and

techniques related to IT

system development

. At ease in high stress, fast-paced environments with emerging

responsibilities

. Current active Secret security clearance

MANAGEMENT EXPERIENCE

. Fourteen years of experience with data processing, information

security and data system management

. Extensive experience in most business disciplines such as leadership,

personnel management,

IT software development, contract administration, governance, decision-

making and budgeting

. Fourteen years of experience training and managing individuals at all

education levels

TECHNICAL SKILLS

Software Applications: MS Office (all versions) Word, Excel, Visio,

Publisher, PowerPoint, Project, Outlook, MS Share Point 2007, MS Access,

Oracle, Adobe

Familiar with XML and Corel Draw 6.0

Platforms/Operating Systems: MS Windows XP, Windows 2000, Windows Server -

6 years of experience

EDUCATION & TRAINING

University of Phoenix (05/30/2006)

Tucson, Arizona

Degree: Bachelors Major: Business Administration

Training- DoD Information Assurance Awareness (2013)

Training- DoD Privacy and Personally Identifiable Information Awareness

(2013)

Training- DoD Force Protection (2013)

EMPLOYMENT HISTORY

CSC (09/07/2011-PRESENT) - Data/Configuration Management Analyst

Saufley Field Navy Base / Pensacola, FL

Configuration Management

Develops and maintains Naval Education and Training Center (NETC) PMW 240

standards and procedures to ensure all configuration management controls

are performed during deployment activities and software implementations

Ensures change management procedures and standards are applied for all

software releases

Creates and maintains both print and electronic media publications

Works directly with leadership to develop new configuration management

plans, and milestones

Decomposes configuration items into appropriate configuration units to

ensure alignment with all technical components required to satisfy

specified requirements

Ensures version control integrity for software and non-software components

using Serna Dimensions CM, Team track, Serena Business Manager (SBM)

Authors Standard Operating Procedures (SOP) and Reference Desk Manual (RDM)

documentation for internal use and training sessions

Effectively collaborates with subject matter experts on scope and content

of documentation produced, as well as recommending edits and modifications

where necessary

Advises leadership and teams responsible for the content of policies and

standards on user-centric design approaches for producing and presenting

material on the Navy Knowledge Online (NKO) intranet site

Writes, edits, and produces the NKO monthly status report consisting of

trends and project analysis and generates adhoc reports for leadership as

requested

Provides work oversight and guidance to less experienced personnel

Data Management/Analysis

Writes, edits and updates technical documentation pertaining to information

security best practices

Plans, designs and recommends business processes to improve and support

business activities

Performs research and information gathering to support key concepts

discussed in the publications produced, including locating appropriate

reference literature from textbooks and DoD guidance sources and templates

Obtains and communicates project-specific facts via teleconference, in-

person discussions with leadership, and conducts interviews with subject

matter experts

Produces logical and visually effective flowcharts, process diagrams, Gant

and Pivot charts, reports and MS PowerPoint presentations for executive-

level conferences, meetings, and events

Redesigns existing documents for optimal design structure and usability via

MS Word, Excel, Visio and Adobe Acrobat

Analyzes and documents business requirements, and communicates these

requirements by constructing conceptual data and process models

Applies data analysis to establish, modify or maintain complex data

structures and associated components to increase efficiency

Testing

Creates test scenarios and develops test plans for use in testing business

applications ensuring verification of all mission essential client

requirements

Performs cross-browser compatibility testing and site optimization in

multiple versions of MS Internet Explorer

Documents and develops the methods and procedures required to identify

whether current business goals and objectives meet organizational needs

Generates status reports to reflect adherence to the test plan including

test case execution, load/performance test outcomes and defect reporting

CACI (09/22/2008 - 10/31/2010) - Medical Functional Analyst, Lead

Honolulu / Hickam AFB, HI

Tracked metrics and trends with the use of analysis surrounding electronic

medical record data input, processing and output from various databases for

the Pacific Air Force (PACAF) Command Office of the Surgeon General- 9

Medical Treatment Facilities (MTF)

Conducted inquires pertaining to the creation, administration, and end-user

support requirements for proposed SharePoint roll out

Assisted with planning SharePoint roll out to include deployment of a large

multi-server farm including clustered server environment at host site

locations

Crafted effective communication deliverables for audiences with limited

technical knowledge

Evaluated and communicated the efficiency of new SharePoint initiatives for

PACAF with Chief of Clinical Services

Independently developed graphical presentations of statistical data as well

as composite material for monthly briefings, quarterly presentations, and

routine weekly reports

Provided the expertise in DoD and Joint administrative processes to guide

program measures through all levels of oversight and staff research from

internal process review to line leadership approval

Conducted monthly and quarterly trend analysis showing business plan

targets and rates of execution

Created complex Access and Excel reports comparing PACAF MTF performance

with Air Force Medical Service (AFMS) targets with three and five year

trend analysis respectively

Provided user related expertise with several information management

programs such as CHCS, AHLTA, BDQAS, M2, MEPRS

Developed and updated organization policy, practices or automated systems

to incorporate changes in policy, conditions or best practices

Provided oversight of PACAF SG contract: managed Statement of Work updates,

ensured accuracy and timely completion of Monthly Status Report,

coordinated meetings and served as liaison between Project Manager and the

client

Washington Hospital Center (02/15/2007 - 06/03/2008) - Administrative

Coordinator

Washington, DC

Assisted with the daily maintenance of department electronic medical

records ensuring compliance with hospital regulations: Azyxxi, Invision,

Logician

Provide oversight of EMR system integration at external clinics supporting

over 100,000+ patients annually

Provided technical support on activities such as creating and updating

websites, user training and data restoration

Provided assistance in measuring, monitoring, problem solving, and

reporting of research, operational and business issues: provided

notification and interventional support if behind schedule, over budget, or

not delivering expected results

Developed four department continuity manuals outlining organizational

policies and procedures, electronic medical record system operations and

protocols for system maintenance

Worked directly with department Director and Chairman to implement timely

information sharing platforms to streamline communication processes and

work-flow

Provided user related expertise with several information management

programs such as IDX, Logician, Lotus Notes, MDS, ADP, CITREX, EPIC,

QuickBooks, Access and Oracle

Worked with Quality Improvement coordinators and others to identify and

ensure data quality and optimal information management

Communicated with personnel concerned to assure smooth functioning of newly

implemented systems and adherence to operating procedures: Lawson

(inventory management)

Tucson Medical Center (04/10/2003 - 06/15/2006) - Unit Coordinator

Tucson, AZ

Coordinated and managed operations for fast-paced 40 bed Primary Critical

Care Unit

Trained 10-15 employees weekly on electronic medical record program

navigation and automated voice reporting system

Prepared and organized all necessary materials for patients including,

medical history packets, Informed Consent packets, participant calendars

and any other necessary documents and/or forms required

Participated in staff training and development activities as directed to

continually improve and expand skills, knowledge and proficiency

Managed the collection and disbursement of statistical information from

medical record data related to the department for the purpose of

evaluation, control, and planning

Coordinated and maintained documentation of trends, events, issues, and

policies relevant to department operations

Clinical experience in cardiac, intensive care, neurology, oncology and

general surgery

United States Air Force (06/14/1999 - 06/15/2003) - Aviation Resource

Office Manager

Tucson, AZ

Assisted with the design, development, and implementation of two MS Access

databases and one Oracle database used to track training requirements for

over 150 aircrew personnel

Serviced and maintained Aviation Resource Air Force Instruction manuals to

promote and sustain quality assurance

Provided database management for Oracle versions 6 and 7 by assisting with

system upgrades and performing routine data interfacing on a weekly basis

Managed and assisted with all communications, electronic and print, with

base officials to ensure that all information requests were handled

professionally and within a timely manner

Worked side by side with squadron IT department and base communications

frequently to support optimal performance of servers and operating systems

during upgrades, conversions or software implementation

REFERENCES

References, annual evaluations and letters of recommendation provided upon

request.

Contact this candidate