Sales, Event Planning, Customer Service, Film Studies, Screenwriting

Paul Giuntoli 847-***-****

*** *. **** **. **** 2318 ********@*****.***

Chicago, IL 60611

RELEVENT EXPERIENCE

Corporate Group Sales Manager

Hard Rock Hotel Chicago, May '13 - Aug. '13

Establish, develop & maintain client base through direct sales effort

Manage inquiries through outside sales calls, email and phone solicitation

Negotiate room rate, function space rental, F&B minimums, hotel services

Complete RFPs, submit proposals and contracts

Conduct tours, site inspections, and regularly entertain potential clients

Business Travel & Entertainment Sales Coordinator

Hard Rock Hotel Chicago, Nov. '11 - May '13

Direct corporate sales reservations & track negotiated/consortia accounts

Load rate loading information from each account into Opera/Synxis

Verify rate visibility with travel agents and managers via their GDS

Develop new Business Travel Unite Program - Top 10 account monthly

Prepare all individual VIP Entertainment reservations/amenities

Serviced Entertainment/Sports room blocks

Supervised and trained Reservations Department

Use Opera, Synxis, and Delphi regularly

Sales Travel Planner & Rooms Coordinator

Loews Santa Monica Beach Hotel, Sept. '08 - Aug. '11

Handled heavy phones and administrative duties in fast-paced office

Direct hotel room sales for corporate, transient and group guests

Make special arrangements and prepare amenities for VIP guests

Develop personalized business relationships with frequent-stay guests

Consistently led department in sales revenue and conversion rate

Front Office Manager - Concierge O Hotel, Los Angeles, Sept. '07-August

'08

Excelled in high-energy environment at an upscale boutique property

Anticipated and serviced the needs of a demanding, high end clientele

Set up reservations, amenities, room service, billing, check in and out

Managed, trained and scheduled staff of up to 10 employees

Created and implemented new SOP's for brand new property

OTHER EXPERIENCE

Lead Film Critic Northern Star Newspaper, January 2006 - December 2006

Co-editor of Entertainment Section of NIU's newspaper

Reviewed 2 to 4 films a week, wrote on film trends and themes

Profiled exceptional students and professors in Drama Department

EDUCATION

Bachelor of Science in Communication Studies with Media Studies emphasis

Northern Illinois University, 2006

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