Engineer Customer Service

Adilbek Khudayarov

*** **** **** ******

929-***-****

Brooklyn, NY 11230

**********@*****.***

Objective: Seeking a responsible and challenging full time position as a

computer programmer/web designer/computer technician/networking analyst.

Software Knowledge/Experience

MS Windows 2000, 2003, 2008 Server MS Windows NT 4.0

Server / Workstation

MS Exchange Server, Outlook MS Windows NT 4.0 Server Terminal

Edition

MS Windows 7/Vista/XP/2000/98/95/3.x PC Anywhere, LogMeIn

Antivirus & Backup Servers ASP; HTML; Scripts

MS Access MS Visual Studio

MS Excel JBuilder

MS PowerPoint WebSite X5

MS Publisher Macromedia Dreamweaver 8

MS FrontPage (2003) Macromedia Fireworks 8

MS Word Powerbullet Presenter

Well acquainted knowledge

C++ Oracle Databases

C# Java programming language

Linux OS

Hardware Knowledge/Experience

Desktop Laptop iPod iphone Blackberry Dell

Servers

Compaq Desk Pro EN and EP series Compaq Armada series

Intel Express Hubs and Switches, RJ 45 Cabling Printers,

Scanners, Copy Machines

Print Servers Patch Panels Computer Peripheries

and Devices

Work Experience:

Netcom Plus Brooklyn, NY

10/13 - 11/13

IT Technician / Network Engineering / HP Printer Technician

. Install all new hardware, systems, and software for networks

. Install, configure, maintain network services, equipment and

devices

. Supports administration of servers and server clusters

. Perform troubleshooting analysis of servers, workstations and

associated systems

. Manage user accounts, permissions, email, anti-virus, anti-

spam

. Install and configure Router/Firewall and existing switches,

as part of a team

Bramson ORT College Brooklyn, NY 03/11 -

11/13

PC Technician / Assistant Network Engineer / HP Printer Technician

. Assembled new Portable Computers/Laptops

. Implemented data back-up systems using ARCserveIT and BackUp

Exec software, including agents

. Performed NT/Win 95/Win 98 operating systems deployments

. Performed upgrades and Update from Windows NT 4.0 Workstations to

Windows XP / 2000

. Configured Remote Access Services for NT

. Performed system backups, configured firewalls, and updated various

software programs as needed

315 Tech Corp, Tashkent, Uzbekistan

05/09 - 03/10

Electronics Engineer Assistant/Internet Business Administrator/Network

Administrator

. Laptop Repair

. Data Recovery (hardware level)

. Troubleshoot & Monitor servers and peripherals

. Troubleshoot system network, security and application problems

. Install and configure Router/Switches/Hubs/Patch Panel/Wi-Fi Network &

Security

. Remote Assistance using LogMeIn, Remote Desktop, SSH

. OS Installation, Configuration and Troubleshooting (MS Server

2003,2008/7/Vista/XP)

. Installation & Configuration of CentOs

. Actively involved in researching new strategies for on-line business

. Internet Business Administration

. Customer Service & Support

Ucell, Tashkent offices of mobile service provider in Uzbekistan,

04/08 - 02/09

Tashkent, Uzbekistan

Laptop PC - Network Specialist

. Assembled New Portable Laptop Computers

. Laptop Repair - all levels

. Desktop Repair - all levels

. Troubleshoot & Monitor servers and peripherals

. Troubleshoot system network, security and application problems

. RJ45 Cabling for New Business Locations

Computer repair services, Tashkent, Uzbekistan

11/06 - 12/07

Laptop/PC Technician

. Repair Laptops (Component Level Repairs)

. Repair ipods

. Repair Mac Laptops (hardware only)

. Data Recovery

. Monitor servers and peripherals, including daily back-ups

. Troubleshoot system, network, and application problems

. Install and configure Router/Firewall and existing switches

. Monitor user remote access to network

. OS Installation, Configuration and Troubleshooting (2000 / XP / 98 / ME

/ 95)

. Actively involved with troubleshooting hardware and software issues

. Provide support and client services to different customer sets such as

the end-user, the service center

MTS Uzbekistan, Tashkent, Uzbekistan

09/05 - 07/06

PC Technician /Web Administrator/Assistant Network Engineer.

Education:

Bramson ORT College (computer programming), Brooklyn, NY

06/10 - 01/12

Technical College, Tashkent, Uzbekistan

09/02 - 06/05

Advanced Science & Mathematics Public School# 88 Tashkent, Uzbekistan

09/99 - 06/02

References: Available upon request

Contact this candidate