Sales Representative Manager

Jennifer Flanagan

*** ********, *********, ** *****

214-***-**** •************@*****.***

SUMMARY OF QUALIFICATIONS

Motivated office manager and coordinating professional with broad-based experience in multiple arenas and

proven success with a keen ability to organize, prioritize and work under extreme work pressure, heavy work load and

deadlines.

PERSONAL EXPERIENCE

Truss and Lumber, Sunnyvale, Texas

Truss Coordinator August 2013-Present

• Point of contact for all jobsites; responsible for developing and maintain outstanding working relations with

builders, framing contractor and all other consumers.

• Obtains pertinent information while responding quickly to customer inquiries concerns, and/ or issues all while

developing and instituting resolutions in a timely manner.

• Developed new quality standards for better quality performance and reliability.

• Tracks all aspects of each project from start to finish to insure proper documentation.

• A leader in managing cross company teams efforts through effective, motivating and mentoring communication

strategies.

• Maintains customer contact database including initiating new projects and updating and tracking customer

information.

• Develops various reports needed for internal personnel necessary to conduct daily business.

• Reconciles all job closings.

Truss Design Administrator April 2011-August 2013

• Multitasks in performing all general office duties

• Enters orders, creates documents and reports for customers

• Data entry utilizing Microsoft Office and various programs

• Generates invoices for billing

• Reconciles month end reports and distributes to necessary departments.

• Tracks office supply inventory and approves supply order

• Receives and distributes incoming calls, messages, faxes and mail; scans documents as necessary

Southwest General Services, Dallas Texas

Third Party Billing Specialist October 2009-January 2011

• Worked as a patient care representative

• Managed accounts receivable and reconciles daily expenditures and deposits

• Provided updated fund confirmation to necessary parties

• Charting and compiling of budgeting reports in Peach Tree and Excel

• Communicated with vendors and bank representatives

• Sales representative who worked to promote software to prospective clients

• Worked as a point of contact between our office and fire departments nationwide

Jennifer Flanagan Resume continued

Little Ponderosa, Sunnyvale, Texas

Lead Childcare Educator July 2004-October 2009

• Helped to stimulate creativity and foster a positive self-image in each child taught

• Encouraged social skills through the development of group games, sharing and friendship activities.

• Maximized the learning experience by developing activities to improve listening skills, work on increasing attention

spans and focusing on each child’s ability to understand and communicate

• Provided the social, intellectual, emotional and physical development of each child.

• Met the rigid requirements set by the Texas Department of Human Services.

• Completed over 75 hours of child development training throughout the course of employment.

• Certified in C.P.R. and first aid.

EDUCATION

Eastfield College- Mesquite, Texas 36 Hours

References available upon request

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