Assistant Sales

Christine Townsend 214-***-**** *********@*****.*** Garland, TX

75040

Senior Administrative Specialist & Assistant

Highly productive professional with 15+ years of experience supporting day-

to-day operational activities in fast-paced environments. Excel at working

with internal/external groups ranging from senior leaders to vendors in

order to ensure timely completion, delivery, and problem resolution.

Quickly grasp new tools and processes to assist in business needs. Perform

administrative tasks and offer skills in reporting, budget monitoring,

database maintenance, and purchase order management.

Career Overview

JC Penney

ANA Director's Assistant - Women's Brand Team 2011-Present

Support director and team of designers in travel arrangements, calendar

management, expense tracking, and appointment scheduling. Prepare sample

line sheets and maintain budgets via various tools, including Excel, Clip

Book, SharePoint, and PowerPoint. Work closely with vendors for meeting

preparation.

. Held key role in streamlining and formalizing audit process to ensure

proper tracking and documentation of samples from purchase to

disposal; performed sample auditing as well as identified and

addressed related budgeting errors.

Merchandise Assistant - Men's Sleepwear Sock & Cold Weather 2004-2011

Maintained marketing pre-prints and updated CIS system, including lot

setups, attributes, and out-of-stock dates. Generated best-seller report

and logged data in Excel spreadsheet. Scheduled appointments and

coordinated meetings. Managed KANA mail and addressed customer email

complaints.

. Prepared sample rooms for meetings as well as took initiative to order

samples from overseas vendors to allow timely delivery and

approval/decision from buyers on items.

. Received team recognition as part of buying unit due to highest

quarterly sales growth.

Product Database Specialist - Men's Merchandising Buying 2002-2004

Updated database with item changes, handled PDB/CIS maintenance, maintained

UPC cross-reference data, and input attributes for item sets. Provided

troubleshooting for product database issues. Supported selling strategy by

maintaining seasonality in PDB/CIS. Verified accuracy of catalog

information in supplier cost application.

. Ensured accurate setup of retail and catalog lots for new items to

allow order placement without delay.

. Produced and maintained master purchase orders, including entering

data into system, addressing variances, and updating orders based on

requests from buying unit.

Purchase Order Management Assistant - Men's Purchasing 2001-2002

Coordinated shipment of retail goods and tracked orders to ensure on-time

delivery. Conducted research to resolve missed shipments or related issues.

Prepared purchase contracts for retail and catalog merchandise via

proprietary system. Ensured timely shipment to stores by monitoring

incoming/outgoing status of contracts.

Merchandise Assistant - Buying Unit for Men's Dress Shoes/Boots & Bottoms

1994-2001

Provided administrative/clerical support, including email correspondence,

data entry, word processing, mail processing, faxing, appointment

scheduling, file maintenance, calendar management, and meeting

coordination. Participated in producing and proofing plans, materials, and

data. Prepared and maintained reports/records.

. Interfaced with stores to resolve pricing and merchandise errors.

Detail Assistant - Women's Technical Design Team 1992-1994

Performed clerical tasks and scheduled vendor appointments. Maintained all

samples and sample room as well as inspected and measured incoming vendor

items to ensure products coincided with JC Penney specifications.

. Reduced paper waste by creating Excel-based specification sheet for

review of vendor items.

Prior: Technical Representative Metagram America; Store Manager Carlton

Greeting Cards;

Sales Associate JC Penney; Collections Skip Tracer Sears

Additional

. Extensive computer skills and training in Excel, Word, PowerPoint, and

Proprietary JC Penney Systems

. Recipient of Associate of the Month and Chairman's Award for

Merchandising Excellence

. College Studies in English, Richland College

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