Technical Support Team Leader

Daya Ram Add Vill Pelak, PO Sihaul,

Mob +919********* Distt Palwal (Haryana),PIN 121102.

Email: ********.*****@*****.***

Career objective:

Improve my knowledge skills in every aspect of my professional life and use these skills for benefit of the

organization while being resourceful, innovative and flexible.

Personal Skills:

Good communication skill with immense zeal and enthusiasm towards work.

Self – Motivated and. Team working capabilities

Able to coordinate multiple projects & meet deadline under pressure.

Job details:

06 months experience as a team leader in ESIC operations with Wipro Infotech.

01 year experience as a team leader in UIDAI operations with Wipro Infotech.

Job Responsibilities:.

Handle a team of up to 100 DEO as well as technical administrator

Provide technical support in failure of technical administrator if not able to resolve the

problem related application problem.

Troubleshoot problems related to application, laptop, printer and network.

Maintain all assets inventory all over the state.

Make daily MIS report and flash report to registrar and UIDAI RO.

Upload all data (packet) via SFTP.

Communicate via mail with all vendors.

Professional Qualifications:

Completed B.tech(IT) from MDU Rohtak.

01 year training on .net framework from DUCAT noida.

03 months training on c and c++ from HCL.

Good command in MS Office (Excel ).

cademic Qualifications:

A

Completed B.tech(IT) from MDU Rohtak.

10+2 (Science) from HBSE Haryana.

oftware skills:

S

Operating system : Window7/Xp/Vista.

Language : C, C++ and HTML.

Database : RDBMS, My sql.

Technical skills:

Basic knowledge of network devices like Router, Switch, Hub and Bridge etc..

Knowledge of OSI Reference Model and TCP/IP.

Troubleshooting of common type of hardware devices.

Installing and Managing Network Devices as LAN Card, Cabling and Wireless LAN,

Routers and WAP.

Configuring, Managing also taking up backup and restores Mail Reception as

Outlook Express and Ms Outlook.

Taking up DATA Backup from Hard Disks and complete system.

Laptop Maintenance & Troubleshooting.

Good knowledge of Excel 2007.

Introduction to Protocols mainly used in internet.

Personal profile:

• Father Name - Shri Beju Ram

• Date of Birth - 19 Jan 1990...

• Sex - Male

• Marital Status - Unmarried

• Nationality - Indian

• Language Known - English & Hindi

• Permanent Add - C/o-Beju Ram,Vill-pelak, Po-Sihaul, Tehsil & Distt.-Palwal.

PIN-121102.

.

I hereby declare that all the information provided here is correct to the best of my Knowledge.

DATE : (Daya ram)

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