Customer Service Supply Chain

GREGORY VAN BAKER

***** ********** *****, *******, ***** 77099

CELL 281-***-**** . E-MAIL *******@****.***

Twitter:@gvbaker2013 - Linkedin: http://www.linkedin.com/pub/gregory-

baker/7b/8bb/904/

Logistics/Supply Chain

Detailed-oriented team player, seasoned in customer service within supply

chain operations. To direct business operations, employ good operational

systems to advance working and the operational efficiencies.

Computer/Administrative Skills Overview:

Peoplesoft -Windows 7- Windows XP - Microsoft Excel-Internet Explorer-

Inventory Control - Microsoft Word-Database Lookup-Purchasing - Military

Logistics-Data Entry-Exports - Windows XP-Billing coding-Field Services

Rep - Microsoft Outlook forms-Customer Service-Inventory Control -

Microsoft Outlook-UPS Tracking System-Account Management -Online Freight

Tracking

Education and Coursework:

Attended Green River Community College -January 1999 - 2000.

Volunteer work - Arc of Fort Bend County - Special Olympics - Chaperone

special Olympians in sport competition. Encouraged athletes as they

competed in various sports tournaments. Supervised and interacted with

athletes and other families within the Special Olympics program.

May 2012 - July 2013 - Transocean Offshore Drilling - 1311 Broadfield

Drive, Katy, Texas - Expeditor

. Expediting delivery of materials for 8 oil rigs located in the Gulf of

Mexico and overseas.

. Managed delivery of supplies for buyers in India, Africa and other

countries.

. Ensured purchase orders for damaged equipment was repaired and returned

in a timely manner.

. Evaluated Bill of Ladings, manifest documentation and Proof of Delivery

(POD)

. Ensured that shipping and delivery dates were kept as promised.

. Monitored the tracking of equipment and supplies from overseas vendors to

Rigs.

. Entered sales and purchase orders into the system to support buyers.

. Complied with all documented ISO, safety and other company defined

procedures.

. Performed special projects for upper management in supply chain.

August 2011 May 2012 - Big Dog Logistics - 1235 North Loop West- Houston,

Texas 77008 - Logistics Coordinator

. Use Shiptech, Echotrack, Internet Truck Stock, UPS, Fedex-Freight

applications.

. Coordinate the successful movement of freight.

. Create and processed bill of lading and rate confirmation.

. Provide domestic and international rate quotes for shipments and cargo,

and also negotiated final pricing with vendors.

May 2009 to August 2011- The Palm Tree Distribution Center- 12701

Directors Drive- Houston Texas 77477

. Operated Raymond 7000 Series lift truck.

. Utilized the UPS shipping and tracking system.

. Achieved .99 to 100 % accuracy on part picking.

. Coordinated safety compliance.

. Used RF Scanning device, order staging, picking, operated order

picker.

. Transported product for shipping.

October 1998 - March 2009 - Parts - Service Coordinator - Pape` Materials

Handling - 9892 40th Ave. SE - Seattle, Washington 98118

. Coordinated cost negotiations and rate quotes for parts and service

department

. Coordinated pricing, freight and parts inspection.

. Filled telephone orders, supervised parts inventory count and replenished

truck stock.

. Purchased supplies and materials for the Parts Dept. inventory.

. Performed work order reconciliation, part substitution, order

modification and work order audits, coding, cost markups and order

closing.

. Performed invoice taxing freight coordination and transportation, freight

tracking and problem resolution.

. Verified purchase requisitions by comparing items requested to master

list.

Dec 1981 - July 1998 - Supply Sergeant - United States Army, Special Forces

Troop, Fort Lewis, WA 98403

. Managed supply room property, maintained stock accountability and fleet

management

. Responsible for managing supply room budget, hand receipts and running

items reports

. Developed an inventory return system, responsible for inventory system

training

. Maximized allocated funds, negotiated procurement contracting

. Expedited order delivery and tracking

. Responsible for purchasing special items needed for various deployments

and training

. Managed the record keeping of all purchase ordered

. Maintained documentation and record keeping for items ordered

. Maintained company credit cards for major purchases

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