Customer Service Sales Representative

Location:

Posted:

December 06, 2013

Jessica Johnson

Milwaukee, WI

****************@*****.*** - 414-***-****

A challenging position in a progressive Customer Service department offering an

opportunity to utilize strong inter-personal skills.

WORK EXPERIENCE

Inside Sales Representative

HMI Group - Mequon, WI - April 2013 to November 2013

Responsibilities

Preparing packing slips for the warehouse and invoices for customers. Transfer money. Responding to emails

and faxes.Using quickbooks on a daily basis.

On Site Service Specialist

Ricoh - Wauwatosa, WI - February 2011 to April 2013

Working as an On-Site Service Specialist/Mail Clerk. Sort, deliver, pickup and post mail, daily. Sending and

receiving UPS. Print mailings and fliers for different insurance companies. Helping out in fulfillment, preparing

benefit packages.

Data Entry Processor

Genco/ Capital Returns - June 2008 to November 2009

Working independently at a station entering lots and dates of expired or recalled drugs. Sorting drugs.

Lifting up to 25lbs. or more. Ensure timely processing, making sure orders get out accurate and sufficiently.

Cashier/Crew Trainer

McDonald's Restaurant - September 2004 to May 2007

Working with customers every day, ensuring accurate service and hospitality. Working in a fast

paced environment. Utilizing my cash handling experience.

EDUCATION

Pharmacy Technician

Kaplan College

March 2007 to October 2007

Riverside University High School

August 1996 to June 2000

ADDITIONAL INFORMATION

Qualifications

Qualifications include handling cash daily to support operations, data entry, maintain a safe and

orderly work environment, telephone switchboard. Ability to meet people and interact effectively

with the public, customers and employees of the organization. Ability to communicate

effectively, both in written and verbal form. Familiar with cash handling controls and

procedures. Comfortable with computer software such as Microsoft Office Suite (Outlook,

Word, Excel) and mainframe programs. Familar with Quickbooks and Intuit software. Enjoy working in a fast

paced environment, being part

of a team and maintain the ability to work independently.