Customer Service High School

Hannah Cochran

**** ****** ****** *****: 440-***-****

Parma, Ohio 44129 Email: *******.******@*****.***

Objective

To continue my knowledge of the Hospitality industry and better myself as an employee with hopes of

someday being included in management, preferably in the Event Management or Meeting and Conference

Planning sector. I enjoy working with people and communicating with others, I greet people with a smile

and a warming hello.

Education

Cuyahoga Community College Cleveland, Ohio

Business Associates

Strongsville High School Strongsville, Ohio

Interest in Science and Foreign Language

Studied honors courses for English and French

Work Experience

Don’s Pomeroy House- Busser, Host, Server 2011 to Present

-Must be efficient in serving or seating guests

-Maintain a clean environment for all customers

-Uphold excellent customer service

-Work long shifts and late hours; Lift heavy items

Catan Fashions- Bridesmaids Consultant February 2013 to April 2013

-Must help bride to find bridesmaids dresses

-Help brides coordinate colors and decor

-Make phone calls to companies and brides

-Placing orders and reviewing Purchase Orders

-Excellent customer service is a must

Cochran Celebrations- Owner, Coordinator April 2013 to Present

-Self-Employed

-Help brides to plan out wedding day

-Worked within budgets and on a timeline

-Working long hours is essential

Software/System Skills

-Microsoft Word

-Microsoft Power Point

-Microsoft Excel

-Microsoft Outlook

-Ability to work with multiple operating systems including Windows and Mac OSX

Language Skills

-Intermediate level French

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