Assistant Security Guard

INNITA JONES

***********@*****.***

(cell) ***-772-

2845

Reliable, detail oriented employee with over a decade of experience in a corporate environment is

seeking a client service position utilizing organizational and client relation skills. Provide support

and function as liaison between proprietor and clients to

successfully resolve and manage issues.

Education & Certificates

• Saint Leo University, Saint Leo Fl.

Completed 73 credits

• NYS Driver’s License, 0 Points

• Security Guard License

• Fire Guard COF

• CPR

Client Services

• Answered phones and responded to customer inquires

• Interacted with clients, traders, Stock Exchange staff, and supervisors

• Resolved customer and trader conflicts through research

• Directed clients to the appropriate department or trader

Office Skills

• Compiled daily risk and prevention reports for 13 traders

• Prioritized and reduced risk according to volatility

• Recorded numerical data via the OCS, IDC, and FEC systems

• MS Word

Supply Management

• Complied inventory list

• Tracked supply and demand of inventory

• Compared cost of various vendors

• Reduced inventory cost 20%

• Maintained correspondence with vendors

• Ordered and organized inventory

• Procure and maintain equipment for the break room

Employment

• Wolverine Trading LLC NY,NY 2000-2013

Trading Assistant

Other

• Covington Executive Who’s Who

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