Customer Service Data Entry

C

Maribel Melgare

Objective

Highly professional customer relations skilled individual with over 7 years of experience. I have the ability to

quickly build a rapport with customers and calmly deal with any problems in high pressure environments. I’m

looking to obtain a relative position that will allow potential growth opportunities for myself as well as for the

company.

Experience

2007-2011

New York State Depart. of Corrections Albany, N.Y

Correction Officer

Provided care, custody and control at various facilities (making rounds, head counts)

Supervised and instructed inmates as directed

Transportation of inmates to various locations

Equipment inventory

Utilized positive communication and interpersonal skills

2005-2007

Messages Plus Inc. New York, N.Y.

Customer Service Rep.

Performed telephone investigation and resolved conflicts

Handled invoices and billed accounts

Documented and forwarded important messages for physician offices

Data entry

2001-2005

B and B Laundry Deluxe Brooklyn, N.Y.

Laundry Manager

Managed the daily operations of establishment

Maintained inventory and stock of chemicals products

Insured all areas were safe and clean

Highly skilled machine operator in laundry and dry cleaning areas

Responsible for daily data entry of dry cleaning slips

Monitored daily cash transactions

Resolved customer complaints and insured customer satisfaction

E ducation

2012- enrolled

2000-2003 Laguardia Community College Queens, N.Y.

Clara Barton High School Brooklyn, N.Y.

Skills – Bilingual in English and Spanish, CPR certified

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