Customer Service High School

Kelsae A. Wilson

*** ***-*** *********

Mobile Al, 36606

Phone: 251-***-****

E-mail: ************@*****.***

Objective:

Seeking a position in Business Management according to major in school

Summary of Qualifications:

I have extensive knowledge of customer relations and demographics. I am proficient in computer

operating systems such as Microsoft and Oracle. I operate and thrive well under pressure, and have the

necessary communicative skills to work in any settings, be it an office or with public.

Additional Qualifications:

Employee of Month 2/2011

• Microsoft Office Word

• Microsoft Office PowerPoint

Education:

University Of South Alabama Mobile, AL In pursuit of Associate of Business Management Degree

Anticipated Graduation: 12/13/2014 Current GPA: 3.01

Schools:

Murphy High School

Mobile, AL May 2011 Diploma

Skills:

• Cashier

• Customer Service

• Computer Information Sciences

Work Experience:

Babies R Us

7/2010-12/2012 Sales Associate Mobile, AL

• Provide excellent customer service to busy shoppers.

• Assist first time moms with excellent knowledge with baby items.

• Help first time moms decide what to get for their baby shower.

Alorica

12/2012-10/2013 Customer Service Agent Saraland, AL

• Provide excellent customer service to Verizon Wireless Customers.

• Provided troubleshooting skills for wireless devices.

• Assisted customer with billing explanations, payments and choosing the right plans to fit their

needs.

References Available upon request

Contact this candidate