Customer Service High School
Resume:
Jerrie Purifoy
Mobile, Al 36695
***********@*******.***
Objective: To use my many years of experience in the highest capacity and to work to my fullest
potential.
Education
C. F. Vigor High School Prichard, Al 36610 (1991-1995)
Bishop State Community College Mobile, Al 36606 General Education (2005-2007)
Faulkner University Mobile, Al 36606 Bachelor in Business Administration (2009)
Work Experience
West Asset Management Mobile, Al (2008- Present)
Lead Escalations Rep, assisting agents with escalated calls from customers with issues such as
disputing charges from phone bills, and resolving those issues.
Happy Tymes Daycare Mobile, Al (2007-2008)
Child Care Worker, assisting school age kids with school work and arts and crafts.
Hertz Reservations Saraland, Al (2004-2007)
Customer Service Rep, assisting customer with car reservations.
NCO Financial Mobile, Al (2002-2004)
Customer Service Rep, assisting customers with medical bills, taking payments, setting
arrangement, faxing paid in full letters, and settlement letters.
Mobile Press Register Mobile, Al (2000-2002)
Mail Room, sorting news papers for daily sales.
Goodwill Easter Seals (Ameri Corp) Mobile, Al (2001-2002)
Tutor, working with 1st-3rd graders with phonics and reading comprehension.
J C Penny’s Mobile, Al (1998-2001)
Cashier, assisting customers with their purchases.
Skills
Problem solving, Research, Team worker, Organizer, Spread sheet, word, data entry
References
Tracy Thomas Contact phone: 251-***-****
Luciana Robinson-Thomas Contact phone: 251-***-****
Talisa Pruitt Contact phone: 251-***-****
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