Roderick Patterson
Chicago, IL ***36
*****************@*****.***
Qualifications
I have years of customer service, sales, banking and insurance experience. I am very
proficient in computer and office skills. I have been apart of a successful audit in banking
and always strive to give excellent client service
Experience
12/2012- 8/2013
Midwest Title Loans
Harvey, IL
Position- Client Service Rep
Provide excellent customer service, and marketing
•
Assist clients with inquiries and obtaining short term loans
•
General office work, data entry, money handling
•
Use Microsoft word, excel and other financial software
•
5/2011- 9/2012
JP Morgan Chase
Chicago, IL.
Position- Banking Associate
Clerical work, typing, faxing, filing, inbound and outbound calls
•
Customer service, processing transactions, and money handling
•
Ordering cash, balancing the vault daily, verifying cash shipments
•
Teller referrals, training new tellers, cross selling products
•
General office work, process payments, deposits, and checks
•
Follow policies and procedures, prepare for audit, account service
•
02/2010- 3/2011
Farmers Insurance
Evergreen Park, IL
CSR- Sales Rep
Provide excellent customer service, general office work
•
Persuade prospective customers to take advantage of our service
•
Handle customer complaints in a professional manner
•
Meet sales goals, handle customer inquiries
•
09/2009 -1/2010
JC Penny
Chicago, IL
Cashier- Customer Service
Money handling, sales customer service
•
Assist customers on sales floor
•
Up sell items at checkout, and maintenance of store
•
Education
Harper High School
Chicago, IL
Graduated- 6/2007
References
Leah Jessup
Latasha Donson
Donna Parker