Customer Service High School

Location:

Posted:

December 05, 2013

Heidi T N'Baker

**********@*****.***

OBJECTIVE: Acquire employment complementing my experience and education in business

SUMMARY of QUALIFICATIONS

Dedicated to providing superior customer service to internal and external clients

Proven ability to manage and support large projects with tight deadlines

Demonstrated organizational skills, able to design and implement efficient

procedures

Ability to master multiple and complex systems while maintaining high level of

accuracy

Strong computer skills, including: MS Word, Excel, Explorer, and Outlook

10 years of experience of supervising a team from 20 team members up to 65 team

members

Performance management, Principles of lean, Continuous Improvement

WORK EXPERIENCE

Production Supervisor/Machine Operator Milwaukie, OR

1995-2012

Carlton/Blount Company

Examined products to verify conformance to quality standards as set by customer

ticket

Wrote production timelines and scheduled machines to achieve set goals

Our team continually exceeded production goals and was recognized for

accomplishments

Promoted positive work environment that lead to reduced turn-over and higher

production

EDUCATION

Cadence Seattle, WA

Project Management

Clackamas Community College Oregon City, OR Graduated Expected

SU/2014

Associates in Project/Business Management

Oregon City High School Oregon City, OR 1992

Diploma