Laura Smith
North Syracuse, NY 13212
**************@*****.***
Administrative Assistant
Skills and Certifications
*Microsoft Word 2007 *NexGen *Centricity
*Microsoft Excel 2007 *Allscripts *Medent
*C-4 and MG-2 Forms *ICD-9 Coding *CPT Coding
*Workers Compensation Board Medical Treatment Guidelines Effective Dec, 2010
Employment Experience
Administrative Assistant/ Workers Compensation Specialist
* Sole person obtaining workers compensation authorizations for large practice using MG-2 and/or C-4
forms as well as knowing and understanding the WCB medical treatment guidelines.
*Obtained prior authorization for testing procedures such as MRI, CT etc. for all insurances including WC.
*Referred patients to outside specialists; as well as outside testing facilities.
*Checked-in and checked-out patients.
*Scheduled patient appointments.
* Verified current insurance information.
*Collected co-payments.
*Answer telephones and transferred to appropriate departments.
*Resolved customer complaints dealing with any workers compensation issues.
Medical Receptionist
*General registration of patients; including verifying home address and phone number.
*Checked-in and checked-out patients.
*Scheduled patient appointments.
*Verified insurance information.
*Collected co-payments.
*Answered all incoming calls.
*Obtained prior authorization and scheduled testing procedures such as; MRI, CT Scans and ultrasounds.
*Prepared patients’ medical record for nursing staff.
*Sorted hospital dictation and forwarded to billing dept. and/or physicians.
*ICD-9 and CPT coding for referral and billing purposes.
Employment History
Administrative Assistant/ Workers Compensation Specialist-
New York Spine and Wellness Center North Syracuse, NY August 2010- March 2013
Medical Receptionist -
Nephrology Hypertension Associates North Syracuse, NY March 2010-May 2010
CNY Surgical Physicians, PC Syracuse, NY August 2008- March 2010
Family Practice Associates, PLLC Liverpool, NY January 2008- June 2008
Education- Cicero-North Syracuse High School Cicero, NY -Graduate