Customer Service High School

Stephanie Gomez

**** ** ***** ***

Miami, FL ****8

786-***-****

Objective

A challenging position in Import/Export utilizing my abilities to develop

new skills, with the opportunity for professional growth based on my

performance and willingness to learn.

Education

Miami Killian High Miami, FL 2000 - 2004

. High School Diploma.

Keiser University, Kendall Campus Miami, FL 2006

. Radiology Tech.

Experience

A Customs Brokerage Doral, FL Jan 12 -

Present

Export/Import Ocean/Air Coordinator- Air/Ocean coordinator- Customer

Service / Documentation Department

. Coordinated pick ups

. Provided quotes for clients

. Coordinated transport for customer products, entailing documentation

(MBL/HBL) (HAWB /MAWB), abiding by U.S Customs standards

. AES filing

. Handled Hazmat, licensed and Carnets

. Coordinated inland transportation and local pick ups

. Provided quotes and customer service for top accounts

. Communication with airlines and steamshilines for pricing and bookings

. Prepared docs for all import shipments AIR/OCEAN

. TSA Certified for Air Carriers

. AES filing, docs for warehouse

. Coordinated all Import shipments with constant communication with CBP

. Handled import personal effects, Military shipments, artwork etc

DB Schenker Miami, FL March 08 - Dec 11

Air and Ocean Export Coordinator - Customer Service/Documentation

Department

. Handled top account GE with multiple suppliers.

. Coordinated out going shipments and prepare them for export.

. Maintained customer and export files and follow up with accounts.

. Close relationship with account representatives and suppliers.

. Created all export documentation including air and ocean bills.

. Booked shipments with carriers.

. AES filing.

. Coordinated both LCL & FCL Shipments.

. Export Documentation for all loads FCL & LCL.

. FCL & LCL Cargo Booking's with steamship lines

. TSA Certified for air carriers

. Documentation for Warehousing & Storage.

. Made rates and quotes for suppliers and vendors

. Handled special accounts GE for Argentina, Chile, Colombia and

Venezuela

Rhode & Liesenfield Miami, FL Aug 06

-Apr 07

Export Coordinator

. Customer Service (Phone & E/mail).

. Air Export Coordinator

. Data entry.

. Cargo shipping Via: Steamship lines and air lines.

. Quoted & Invoiced

. AES filing.

. Coordinated both LCL & FCL Shipments.

. Export Documentation for all loads FCL & LCL.

. FCL & LCL Cargo Booked with steamship lines.

Skills

. Bilingual English and Spanish.

. Computer knowledge.

. MS Word, MS excel, MS power point

References

. Carolina Lahera - 786-***-****

. Jairo Cabanilla - 786-***-****

. Ivan Orellanos - 786-***-****

Contact this candidate