ALISHA BOLDEN
** **** **** ***** ********* D • Hampton, VA 23666 • 757-***-**** • ********@*******.***
Objective: Seeking a position as an ER Technician in a fast-paced environment where capabilities can be
maximized and opened for promotion and career enhancement
SUMMARY OF QUALIFICATIONS
Experienced medical technician with EMT Basic state certification, 2 years of experience as a clinical lab
assistant and certification degree in medical technology
Accomplished emergency room technician; exceptional Basic Life Support skill and thorough knowledge
of traumatic and medical assessment
Well organized and detail oriented, able to multi-task and operate in a fast-pace environment while
focused on patient care
Highly proficient in Microsoft Office Suite; Word, Excel, PowerPoint and various Internet applications in
a Windows operating system environment
Experience in working to a high quality standard with a target driven environment
PROFESSIONAL EXPERIENCE
Patient Care Representative 2010 – Present
Sentara Healthcare, Sentara Pulmonary and Critical Care
Sentara Hospital, Hampton, VA
Receive and schedule doctor appointments
Take vitals and record results in patient records
Follow-up on patient care and doctor's orders
Provided administration, clerical and organizational support
Clinical Lab Assistant 2009 – 2010
Sentara Healthcare, Central Testing
Sentara Hospital, Hampton, VA
Collect and prepare specimens and perform laboratory procedures used in the diagnosis, treatment and
prevention of disease
Verify, record and report lab results on all performed tests
Ensure compliance with government requirements, hospital policies and laboratory procedures, including
maintaining the cleanliness of lab equipment, instruments and work area
Receiving incoming calls,concluded the nature of the call and transferred calls to the correct department
Successfully organized appointments between patients
Technical Care Representative 2008 – 2009
NCO, TMobile Telecommunications
Hampton, VA
resolved customer billing inquires
Repaired and Replaced mobile devices which included shipping and receiving
Built customer accounts and activate new phone lines
Rite-Aid Pharmacy
Hampton, VA
Alisha Bolden Page 2
SKILLS
Skill Name Skill Level Last Used/Experience
Clinical Assays Intermediate Currently used/3 years
Clinical Microbiology Intermediate Currently used/3 years
Lab Equipment Intermediate Currently used/3 years
CLIA & OSHA Compliance Intermediate Currently used/3 years
Test Result Validity Verification Intermediate Currently used/3 years
Lab Testing & Reporting Intermediate Currently used/3 years
Quality Control Intermediate Currently used/3 years
education
Thomas Nelson Community College Hampton, VA 2011
Medical Terminology (GPA: 3.7)
Thomas Nelson Community College Hampton, VA 2010 - 2011
Emergency Medical Technician (GPA: 3.6)
Thomas Nelson Community College Hampton, VA 2009 - 2010
Phlebotomy (GPA: 4.0)
Hampton High School, Hampton, VA 2002 - 2006
Diploma
AFFILIATION
Carrolton County Volunteer Fire Department, Station No. 10
Carrolton, VA