Customer Service Maintenance

Matthew S. Gonynor

*******.*******@*****.*** • **3 Coastal Hills Drive, Chula Vista CA 91914 • 508-***-****

OBJECTIVE: To obtain a challenging position within a reputable company that I can utilize my

skills and educational background grow while focusing on process improvement and maximizing

quality through a collaborative style with excellent attention to detail and customer needs.

QUALIFICATIONS: Admirable leader and team player with a sense of urgency and purpose,

trustworthy, hardworking, dependable, possess excellent communication skills and a

distinguished commitment to customer satisfaction.

EDUCATION:

Fitchburg State University Fitchburg, MA

Undergraduate Student (September 2008-May 2012)

Bachelor of Science

Business Administration and Economics Double Major

WORK EXPERIENCE:

BJ’s Lawncare and Landscape Sandwich, MA

Landscape/Maintenance Foreman March 2013-August 2013

Responsible for management of project deliverables and milestones

Demonstrated ability to complete assigned tasks on time

Proven ability to manage financing and accounting of assigned projects

Directed the daily landscaping tasks for 10 employees

Provided training and mentoring for employees

Demonstrated excellent communication and customer service with clients

White Cliffs Country Club Plymouth, MA

Landscape/Maintenance June 2008-December 2012

Demonstrated excellent organization skills managing multiple projects

Responsible for all work associated with development and maintenance of landscaping

Maintained grounds and ensured tennis courts were operational

Ensured the support of residents of gated community as requested

The Home Depot Leominster, MA

Lumber and Building Materials/ Outdoor Garden Sales Associate October 2009- May 2012

Developed in depth knowledge regarding lumber and building materials

Provided outstanding assistance for customers

Utilized Forklift/ Reach Truck Licenses

ADDITIONAL:

Computer Software Skills: Microsoft Office: Word, Excel, PowerPoint, and Outlook

Co-Founder, Captain: Fitchburg State University Men’s Club Lacrosse

References: Furnished upon Request

Matthew S. Gonynor

*******.*******@*****.*** • 463 Coastal Hills Drive, Chula Vista CA 91914 • 508-***-****

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