ROSA M CORTEZ
San Diego, CA 92139
OBJECTIVE: Challenging entry level position within professional environment providing opportunity
for growth and career advancement.
PROFESSIONAL EXPERIENCE
Colorado Carpet Cleaning 7965 Dunbrook Rd San Diego CA 92126 Operation Supervisor 08/2013-10-
2013
Manage an entire operation of twenty employees including hiring, inventory, training, and scheduling.
Check all apartments to see if they met the cleaning standards.
CALIFORNIA COAST CREDIT UNION 12/2004 - 10/2011 PRESENT CENTRAL SERVICE
SPECIALIST II
9201 Spectrum Center Blvd San Diego, CA 92121 858-***-****
Sorts and file records and assists staff or departments in performing other clerical tasks requiring
limited knowledge of systems or procedures. Answer telephone, conveys messages, and run errands,
stamps, sorts and distribute mail. Writes or types bills, statements, receipts, checks, or other documents,
copying information from one record to another. Proofreads records or forms. Work is distinguished from
general clerk as duties are not as complex. Counts weighs, or measures material. Assist in opening new
accounts and helping customers with whatever they need. Lift copy paper and deliver to all departments.
Send out and receive FedEx and UPS packages.
CLEANCUT CLEANING SERVICE 11/1998-01/2005 OWNER/ADMINISTRATIVE
ASSISTANT/RECEPTIONIST
3230 Alta View Drive National City CA 91950 619-***-****
Answer all incoming phone calls for the company.
Clean housed and supervise five people
Created janitorial contracts and gave quotes to customers
Sorted mail and handle all routine responses from customers
FIRST INTERNATIONAL BANK 06/1996-10/1998) Teller/Office Assistant 425 4th Avenue Chula
Vista CA 91911 619-***-****
Answer all incoming phone calls
Sorted mail and distribute to all departments
Responsible for typing checks for customers
Handle lots of money as a teller
COMPUTER SKILLS/ABILITIES
Computer System Experience LANGUAGES
REFERENCES
FDSI Symitar Word Outlook Bilingual/Spanish Upon request
Keyfile