Customer Service Care

M ykiala Plez

**** **** ***** ***** ******** Ga, 30088

404-***-**** M ************@*****.***

A resourceful, self motivated and customer focused professional with hands-on

experience in providing superb customer care, Effective communication and

customer retention skills. Demonstrated ability to excel in fasted paced environment

and th rive under pressure. Strong analytic and problem solving expertise also enjoy

exceeding customer expectations.

KEY STRENGHTHS: PROFESSIONAL

E XPERIENCE:

Proactive go- getter atti tude Learned and understood the key

concepts

G reat phone etiquette of customer service

Critical thinker Handled and solved customers

p roblems

Exceptional attention to detail

WORK H ISTORY: EDUCATION:

2012-2013 server Dugans Tavern Redan H igh School 2004-2008

2010-2012 server Los Arcos Mexican E verest Institute 2008-

2009

2009-2010 associate Ross department store

A DDIT ION:

Hands on experience in managing customers complaints,according to company

policies and protocols.

Contact this candidate