CRYSTAL A. SPRIGGS
Randallstown, Md. 21133
**********@***.***
Administrative Assistant I
Dedicated and highly motivated Content Management Analyst with years of
successful experience in information management, writing abstracts,
indexing, cataloging, creating bibliographic metadata, creating thesaurus
terms, Document Availability Authorization (DAA) review, data processing,
and evaluating documents for distribution limitations. Strong attention to
detail, team player, and excellent interpersonal skills. Background in the
field of Chemistry, cancer research, and general laboratory techniques.
Areas of Expertise
Records Review Power Point Internet
Searching
Data Entry Microsoft Outlook Excel
Microsoft Word Staff Training Data Quality
Accomplishments
o Exceeded production goals
o Sensitive But Unclassified Certification, 2013
o Information Technology Security for Managers Certification, 2013
o Export Control Awareness Certification, 2013
o Resolved data quality issues
o Exceeded special project goals
o Proven effectiveness in cross-training
o Mentored staff for document assessment and subject indexing
Employment History
Content Management Analyst 1999-
2013
NASA Center for Aerospace Information-Chugach Federal Solutions
Hanover, Md.
o Entered, Searched and Retrieved records from the NASA Aeronautics and
Space Database (NA&SD)
o Reviewed and evaluated documents to determine whether they are
appropriate for inclusion into the NA&SD.
o Wrote and input abstracts into the database.
o Analyzed, selected and input appropriate indexing terminology in
accordance with the NASA Thesaurus.
o Created cataloging records.
o Interfaced with NASA Center personnel to correct errors and/or
discrepancies identified on Document Availability Authorization (DAA)
forms, and accompanying documents.
o Researched various sources to identify relevant Scientific and
Technical Information for inclusion into the NA&SD.
o Analyzed and recommended operational processing and systems
improvements and enhancements.
Crystal Spriggs 443-***-****
Additional Relevant Experience
Water Laboratory Technician Washington Suburban Sanitary Commission
Laurel, Md.
Media Prep Technician Becton Dickenson Microbiology Systems
Sparks, Md.
Data Analyst Chemical Compliance Systems Lake
Hopatcong, NJ.
Senior Lab Technician II Johns Hopkins Univ. School of Medicine
Baltimore, Md.
Education & Professional Development
Graduate Cert., Foundations of Information Tech. UMUC
Adelphi, Md.
Bachelor of Science, Chemistry Coppin State University
Balto. Md.
Baltimore City Community Coll.
Balto. Md.
Virginia Union University
Richmond, Va.