Customer Service Human Resources

Sandra Redic

Wilmer, TX

*******@*****.*** - 469-***-****

To benefit and organization that can use an articulate professional with an outgoing personality, exceptional

communication and organization skills.

WORK EXPERIENCE

Child Support Technician

Goodwill Services Staffing Services ( Office of Attorney General ) - Fort Worth, TX - January 2013 to

August 2013

Scanning and Indexing documents

Review and maintain child support virtual filses for accuray in the Enterprise Content Management ECM

repository

Open, sort and distributes incomming mail and documents

Enter, retrieves and update child support case information

Serve as backup to Front Desk and Legal department

Human Resources Assistant

Walgreens - Waxahachie, TX - May 2002 to April 2011

Handel confidential matters including disciplinary proceedings, workers’ compensation claims, benefit and

personal records, OSHA recordkeeping

Work with management and employees effectively

Prepared and audit time records

Record and maintain all employee training records

Managed all incoming calls with vendors

Planned and coordinated office functions

Correspond via email daily with employees internal and external

Prepared and verified new hire documents

Assisted in research for various projects

Ability to maintain proactive approach

Provided excellent customers service via phone or in person

Trained contract staff on administrative and office procedures

Assist with processing all new employees records

Work with employee regarding any company issues

Assist the Safety Processing Manager with program

Back up for payroll specialists

Ensure benefits are process in a timely manner and coordinate open enrollment process for benefits

Input data for new hires, terminations, transfers, status changes, individual rate changes

Multi-task with strong attention to detail

Self motivated

EDUCATION

Administrative Assisants

Video Technical Institute Business Computer School - Dallas, TX

1986 to 1987

Waxahachie High School - Waxahachie, TX

1982 to 1985

SKILLS

Experience customer service, Type at 45 WPM, Skill in working under pressure and meeting deadlines,

computer and data entry, and numerious sofware programs

ADDITIONAL INFORMATION

Certification in

OSHA Compliance & Workplace Safety

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