Customer Service Medical Billing

Brenda Hart

**** ************ *** #**

Charlotte NC 28205

Phone: 602-***-****

Email: ********@*****.***

OBJECTIVE:

To obtain a position where I can maximize my years of medical and

billing experience, also where my customer service experience can

continue to be utilized

QUALIFICATIONS:

. Highly motivated individual seeking permanent employment. Hardworking

and always up for challenges. Gets along well with others, loves

working with people, and requires little or no supervision.

. 14 years of customer service combined with Insurance and Medical

knowledge

. Reliable worker backed by a solid work history and reputation as a

team player and passion for helping others

. Very knowledgeable with PC, word processing, spreadsheets and all PC

applications

. Work well multitasking under pressure and meeting deadlines

EXPERIENCE:

07/13- Present Allstate Insurance Company

Customer Insurance Representative

. Assist Customers with policy inquiries

. Billing questions

. Payment Processing

. Endorsements

06/07 - 04/13 Blue Cross Blue Shield of Arizona

. Assist Providers/Members with benefit and claim status

. Precertification

. Work claim and precert edits

. Lead daily duties

. Audit precert and claim edits

Lead Customer Service Representative in Provider Assistance-Claims Division

. Assist supervisor

. Medical Billing

. Insurance follow up

. AR Collections

. Assisting supervisor

03/06-06/07 - Phoenix Heart Physicians

Claims Specialist/Medical Biller

02/04 - 03/06 Barrows Neuro Surgical

Claims Specialist/Medical Biller

. Medical Billing

. Insurance follow up

11/99 - 02/04 John C. Lincoln Hospital

Accounts Receivable Specialist

. High dollar account collections/follow-up

. Lien preparation

. Insurance verification

EDUCATION:

. North Phoenix High School - Phoenix, AZ

High School Diploma - 1978

. Bryman Medical School - Phoenix, AZ

Graduated - 1979

References upon request

Contact this candidate