Medical Assistant Customer Service

Nadine Balestra

702-***-**** ***Arrowhead Trail Henderson, NV 89015 **************@*****.***

Medical Assistant trained in both front and back office. Excellent communication skills, conflict

resolution, and team player. Committed to ensuring the company mission is carried out and patients

receive quality care.

Skills:

Patient charting EKG Microft Office (Word, Excel)

Vitals Occult blood testing Customer Service

Injections Special needs training Conflict Resolution

Examination assistant Appointment scheduling Digital X-rays

Urinalysis MediSoft

Phlebotomy Electronic Health Records

Medication administration ICD 9/CPT coding

Professional Experience

Medical Front/Back Office

Clean patient exam room, Electronic Health Records, patient charting, patient vitals, applied OSHA and HIPPA

regulations, conducted urinalysis, patient appointments, follow up care, blood draws and sent to external

laboratories, chief complaints, micro currents, papering patient and exam rooms for treatment,cleaned and

sanitize rooms, recording of medical supplies, and special nutrition, injections, insurance verification

Customer/ Social Service

Managed 6 clients with a variety of disability and congenital disorders, perform weekly and daily clients

assessments, maintain clients medical records, medical transports, weekly time sheets, reports conflict resolution,

one on one hands on job training.

Certification:

OSHA/HIPPA 04/2013

CPR 04/2013

Phlebotomy License 11/2013

Education:

Medical Assistant Diploma, Everest College 10/2013

Medical Administrative Assistant, Associate Degree, CSN 02/2012

Work Experience:

Medical Assistant Extern, Superior Health Solutions 07/2013 – 10/2013

Vocational Specialist, Westview Services 01/2013 to 10/2013

Manager/Bookkeeper, Dr. Erasmus, OBGYN 1991-2001

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