Administrative Assistant Customer Service

** *********** **. (***) *** – ****

Covington, GA 30016 Email:

***********@***.***

Nonie B. Watkins

Summary A devoted, reliable individual with solid experience as an administrative assistant.

Proven ability to recognize, analyze and resolve problems. Expert in all aspects

of clerical and administrative duties. Skilled in data entry. Established ability to

perform independently. Sharp attention to detail, and key strengths in the

following areas:

An enthusiastic, meticulous individual with a concrete background as an

administrative assistant.

Ability to recognize, evaluates, and solves problems.

Conversant individual with all aspects of an administrative assistant.

Experience in data entry environment.

Relevant Experience

Over 15 years of clerical/administrative experience to include general

Managed customer service issues

Computer skills to include formal training in MS Office and MS

Excel

7/2001 – 2/2011 Esteem Appliances, Inc. Atlanta,

Career History

GA

Administrative Assistant IV

Provide bookkeeping, personnel, inventory and job scheduling management for

small appliance, and heating & a/c company

Organized and helped in accomplishing physical inventories.

Assisted in estimating process

Provide outstanding customer and vendor relations

Data entry of customer address and job locations

Produced and maintained regular reports for superior management.

6/1995 – 6/2001 Carolina Graphic Press, Inc.

Clayton, NC

Receptionist/Administrative Assistant

Answer all incoming customer calls, faxes, incoming/outgoing mail, and routed to

office personnel

Maintained files, and prepared records for off-site storage

Data entry of customer address and job locations

Provide outstanding customer and vendor relations

1/1989 – 5/1995 ISO Commercial Risk Services, Inc. Raleigh,

NC

Telecommunications Operator Intermediate

Data entry for all commercial and personal lines insurance applications

Prepared insurance claim survey work orders for field representatives

Assisted customers with incoming and completed insurance claim surveys

Provide outstanding customer relations

1987 – 1989 Wake Technical Community College

Education

Raleigh, NC

Clerk Typist I

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