Human Resources Assistant

LYNNE ATCHISON

*** ******** *****

Okotoks AB T1S 1X3

403-***-**** or 905-***-**** (cell)

E-mail: *.**********@*****.***

EMPLOYMENT HISTORY:

Triton Insurance Company - London, ON June 2004 to present

BILINGUAL CLAIMS EXAMINER

. Analyze, follow-up and review clients' claims (disability, involuntary

unemployment, life, personal contents)

. Conduct investigations by communicating with employers, doctors, WSIB,

Human Resources Development Canada, etc.

. Make payments on claims when all proper information and correspondence

is received

. Approve or deny claims upon review of pertinent information

. Manage a large amount of case files on a daily basis

. Answer telephone and written inquiries from branches, clients,

employers, etc. regarding status of claims and payments

. Use different computer programs such as Word, Excel, Docfinity,

Internet, database, etc.) and office equipment on a daily basis

. Assist co-workers in reviewing their claim files or answering their

questions

. Filing of all pertinent documentation

. Continuous on-line training and refresher courses (such as anti-money

laundering, privacy policies and procedures, etc.)

. Review files for accuracy and completeness

. Refer complex claims to supervisors

. Keep up to date with changes in policies and procedures

. Prioritize work in order to meet deadlines

Conseil scolaire de district des ecoles catholiques du Sud-Ouest - London,

ON

Ecole Sainte-Jeanne d'Arc and Ecole Frere-Andre September

2002 to May 2004

EDUCATIONAL ASSISTANT

. Worked individually with students of different ages with leaning

and/or developmental disabilities

. Managed different learning programs based on the students' needs

. Helped students organize their workbooks to facilitate homework

completion

. Prepared and organized activities for students within the classroom

and school

. Assisted students with reading tasks; supervised during recess

. Wrote daily reports on children's behavior (charting)

. Ensured a safe work environment for self, students and other staff

members

. Used computers and office equipment on a daily basis

Conseil scolaire du district du Grand-Nord de l'Ontario - Sudbury, ON

Ecole Jean-Ethier-Blais November 1998 to

June 2002

EDUCATIONAL ASSISTANT

. Worked with children in junior and senior kindergarten in improving

their French vocabulary

. Prepared and organized different types of activities for students of

all ages

. Assisted students from grades 2 to 6 with learning difficulties

. Managed a behavioral program for certain students

. Worked individually with two boys with Cerebral Palsy (physical

exercises and class work)

. Assisted teachers with different preparations in the classroom

. Participated in different extra-curricular activities and committees

within the school

Conseil scolaire du district du Grand-Nord de l'Ontario - Sudbury, ON

Summers of 2000 and 2001

LANGUAGE THERAPY ASSISTANT

. Worked with students experiencing a variety of speech problems

. Prepared activities and games designed to help develop language skills

. Enhanced children's vocabulary and speech through games and therapy

. Encouraged students to use proper vocabulary

. Took part in daily training and upgrading in language therapy and

interventions

EDUCATION:

College Boreal: Diploma in Child and Youth Care (3 year program)

From 1995 to 1998

SKILLS AND ABILITIES:

. Excellent oral and written skills in French in English

. Ability to work well individually or in a group setting

. Capability of working well under pressure

. Good organizational & working skills

. Good computer skills

. Conscious of everybody's safety

. Quick learner

VOLUNTEER:

. September 2010 to present: active member of Parent's council for

Ontario Street Public School in Bowmanville ON and Ecole Beausoleil

in Okotoks

References will be made available upon request

Contact this candidate